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Sr Operations Manager, US&C Catalog Ops, Retail

Uber

Sr Operations Manager, US&C Catalog Ops, Retail

Uber

New York, NY

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Collaborative environment

Flexible work

Parental leave

Stock options

Development budget

Health benefits

Parental Leave

Equity

Healthcare

Required Skills

Tableau

Salesforce

Excel

About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

Size: 10000+ employees
Industry: Technology

View Company Profile

About the Role

Grocery & Retail is a fast-growing startup within Uber that enables consumers to get just about anything delivered through the Uber Eats app or Uber Eats.com. The Catalog Operations team is responsible for mirroring on Uber Eats the product choices available to customers in the physical stores of our merchant partners. As a Catalog Operations Manager, you will drive growth by maximizing high quality product selection on the platform. You will have high ownership of your work and will partner cross-functionally with other teams (e.g., Engineering, Sales, Partner Management, Product) to lead high-impact initiatives, troubleshoot day-to-day challenges and make our processes more efficient.

You will succeed in this role if: you thrive when faced with new challenges; you produce your best results in a team environment; you possess an insatiable appetite to learn continuously; and you value ideas over hierarchy.

What You'll Do

  • Strategy: Identify opportunities to improve our merchant catalogs and improve our processes. Build plans to execute on those opportunities
  • Data analysis: Dive into large, complex datasets to diagnose problems and identify opportunities. Build your own analyses and dashboards to measure your projects' success
  • Experimentation: Design and run experiments to explore new opportunities
  • Stakeholder management: Orchestrate and bring together a wide range of cross-functional stakeholders including Engineering, Product, Sales, and Partner Management while driving accountability to ensure deadlines are met
  • Handle the big picture and the tiny details: Drive and support several key initiatives and ongoing work while also keeping an eye on the big picture. Stay organized and be willing to wear many hats and jump in as needed to help the broader team

Basic Qualifications

  • 4+ years of professional experience in a related field (analytics, tech, operations)
  • SQL and Excel/Google Sheets proficiency
  • Bachelor's Degree
  • Ability to thrive in a fast-paced and ambiguous environment

Preferred Qualifications

  • Experience problem-solving and proposing unique solutions to complex issues

  • Proven ability to balance multiple critical tasks, stay organized and consistently deliver against hard deadlines

  • Strong data skills including more advanced SQL skills and scripting

  • Experience working with technical teams

  • Experience improving and scaling processes

  • Strong collaboration and stakeholder management skills

  • For New York, NY-based roles: The base salary range for this role is USD**$131,000 per year**

  • USD**$145,500 per year**.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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Client-provided location(s): New York, NY

Job ID: Uber-152786

Employment Type: FULL_TIME

Posted: 2026-01-10T20:00:30
Apply on company site

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Health Reimbursement Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • FSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Pet-friendly Office
  • Snacks
  • Some Meals Provided
  • On-Site Cafeteria

Vacation and Time Off

  • Paid Vacation
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Sabbatical
  • Volunteer Time Off

Financial and Retirement

  • 401(K)
  • Company Equity
  • Performance Bonus

Professional Development

  • Work Visa Sponsorship
  • Associate or Rotational Training Program
  • Promote From Within
  • Mentor Program
  • Access to Online Courses

Diversity and Inclusion

  • Employee Resource Groups (ERG)
  • Diversity, Equity, and Inclusion Program

Apply on company site

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Junior/L3

Junior/L3 · Account Manager

3 reports

$99,877

total / year

Base

$86,850

Stock

-

Bonus

-

$92,632

$102,154

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge