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Operations & Logistics Manager

Uber

Operations & Logistics Manager

Uber

Santa Ana, Costa Rica

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Equity

Parental Leave

Required Skills

Excel

Tableau

SQL

About the Role

We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will coordinate our local operations and be a teammate in coming up with initiatives to drive growth and operational efficiencies.

This is a key position that can make a big impact on business and change the way people move in our countries. We are currently operating in Costa Rica, Dominican Republic, Puerto Rico and Panamá and we have a lot of exciting projects going on!

This role calls for a combination of analytics and ability to operationalize processes in a fast paced environment.

What You'll Need

  • Strategic Ownership: Help develop, lead, and implement strategy to achieve business priorities in Costa Rica, Dominican Republic, Puerto Rico & Panamá
  • Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business
  • Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach
  • Process Optimization: Implement, optimize, and scale core analyses and processes across Costa Rica, Dominican Republic, Puerto Rico, Panamá and beyond, regularly reviewing performance
  • Product Improvement: Proactively search for new features or improvements that could improve the experience on and efficiency of our marketplace, measure their impact and collaborate with Product teams around the world to implement launches in the markets
  • Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional partners across operations, marketing, customer support, product, policy, and legal to scope, test and implement initiatives

What You'll Need

  • Education: We encourage people from all backgrounds to apply
  • Years of Experience/Industries: Three or more years of professional experience
  • Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
  • Communication: Spanish and English proficiency. Able to interpret and present data to various audiences in an engaging and comprehensive, yet succinct manner
  • Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements
  • Strong stakeholder management: Ability to effectively manage and engage stakeholders across multiple teams to drive alignment and achieve business objectives
  • Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
  • Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners

Preferred Qualifications

  • Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
  • Strong stakeholder management: Ability to effectively manage and engage stakeholders across multiple teams to drive alignment and achieve business objectives
  • Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Driver

6,734 reports

$42,142

total / year

Base

$42,142

Stock

-

Bonus

-

$31,192

$56,937

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge