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JobsUber

Account Manager - Mid Market

Uber

Account Manager - Mid Market

Uber

Auckland, New Zealand

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Equity

Learning

Parental Leave

Healthcare

Required Skills

Python

TypeScript

React

About the Role

You will have a real, genuine impact on the growth of both our business, and the restaurant partners we work with. Whether it's building strong strategic relationships and creating new revenue opportunities for our restaurant partners. You'll also be trusted to be the voice of the customer to internal stakeholders and advocate on their behalf for what they need to get the most out of the Uber platform.

We are always innovating and as we introduce additional products like dine-in, direct delivery and a suite of marketing tech solutions, our restaurant teams are responsible for ensuring all of our partners are empowered to succeed and grow.

Your Impact in Role

  • Lead post-deal partner management for a book of NZ's highest value Mid-Market segment restaurant partners. #Local Favs
  • Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your restaurant partners and Uber, and ensure high retention by driving mutual business value.
  • Articulate the Uber Eats value proposition and help restaurant partners leverage the full suite of Uber products and services to grow their business.
  • Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners.
  • Set, track and report on performance metrics of restaurant partners, educate partners about what is best in class operational and commercial performance.
  • Be a strong part of the New Zealand team, and help create an amazing place to work.

What You'll Need

  • Account management fundamentals - experience leading value led discussions with partners at scale to drive impact and engagement
  • Excellent time management - knowing how to juggle various priorities and dedicate time accordingly to maintain pace and composure in BAU
  • Negotiation skills - willingness to demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners
  • Strong data analysis - have the ability to source, understand and relay data both internally and externally.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Junior/L3

Junior/L3 · Account Manager

3 reports

$99,877

total / year

Base

$86,850

Stock

-

Bonus

-

$92,632

$102,154

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge