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Uber

Senior Merchant Operations & Logistics Manager

Yesterday• Tokyo, Japan
Viewed on February 1, 2026
Apply on company site

About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

• Size: 10000+ employees
• Industry: Technology

View Company Profile:

About the Role:

One of the fundamental goals of the Merchant Operations team in Japan is to ensure we launch merchant facing products effectively to ensure merchant success on the uber eats platform. Our team works closely with cross-functional partners to surface needs, prioritize, test, rollout, and iterate on merchant products for Japan. This role specifically is focused on the product suite that supports Merchants, which encompasses all merchant experiences with the Uber Eats platform.

Your Impact in Role:

• Develop an end-to-end Japan product rollout plan, and project-manage implementation
• Design and lead the communication regarding merchant products for all Japan stakeholders
• Advise product teams on the feasibility of products for Japan throughout the product lifecycle
• Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch in Japan
• Track core business metrics and adoption metrics related to the product
• Identify key problem areas and/or geographies impacted by the product post-launch
• Surface and advocate for key insights from the business to advise product improvements

Experience You'll Bring:

• Minimum 4 years of experience in product, program management, operations, business consulting, finance or similar analytical role
• Excellent communication, the ability to engage internal and external customers
• Large scale, global project management experience
• Strategic alignment, able to bring key partners across functions together
• Ability to use data to inform and support critical decisions
• Ability to foster collaboration and facilitate teamwork

Preferred Qualifications:

• Japanese flunecy is highly preferred
• Prior experience working on complex global projects or product launches in an international setting
• Data Analytics experience, with a familiarity with SQL

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

• Fertility Benefits

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

Apply on company site

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