Partner Success Manager

1 week ago• Buenos Aires, Argentina
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About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.
Size: 10000+ employees

Industry: Technology

About the Role:

The Partner Success Manager Incubator role is a strong opportunity to lead, develop, and scale post-sales success across a high-potential SMB restaurant portfolio. This role combines people leadership with commercial ownership, focusing on retention, growth, and long-term partner value.

As a Partner Success Manager Incubator, you will manage and coach a team responsible for post-deal partner management, ensuring restaurant partners are successful on the Uber Eats platform while driving measurable business outcomes. This role is critical to retaining high-value SMB partners, improving core performance metrics, and identifying opportunities that benefit both our partners and Uber Eats.

What the Candidate Will Do- Lead and develop a team responsible for post-sales partner management for a high-value, high-potential SMB restaurant portfolio

• Own team performance, ensuring strong partner relationships that translate into measurable outcomes such as retention, revenue growth, and product adoption
• Drive revenue and retention targets through upselling new product features and creating mutually beneficial growth strategies
• Act as the voice of the customer internally, translating partner needs and feedback into actionable insights
• Build a strong understanding of the restaurant industry and foster positive relationships across partner organizations
• Design and lead growth initiatives with restaurant partners, collaborating cross-functionally with Operations, Marketing, Product, and other internal teams
• Set, track, and report on partner performance metrics, leading monthly and quarterly business reviews to drive continuous improvement

What You'll Need- 3+ years of experience, ideally in a commercial, account management, or customer-facing role with people management responsibilities

• Proven experience leading teams and building a high-performance culture
• Strong background in customer-facing roles with accountability for business targets or quota delivery
• Confidence in making data-driven decisions and applying sound business judgment
• Strong project management skills, with experience building and executing joint business plans with partners
• Excellent executive presence and strong verbal and written communication skills
• A fast-paced, ownership-driven mindset with speed, resourcefulness, and a strong bias toward action

Bonus Points

• High level of autonomy with the ability to operate effectively with minimal oversight
• Experience managing teams of approximately 5 people
• Willingness to roll up sleeves and work closely with partners on complex or high-impact challenges
• Proficiency in Spanish and Business English

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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Client-provided location(s): Buenos Aires, Argentina

Job ID: Uber-153576

Employment Type: FULL_TIME

Posted: 2026-01-23T00:31:34
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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

Apply on company site

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