Operations Manager, Marketplace, CEE Mobility

1 month ago• Prague, Czech Republic (+3 more)
Warsaw, Poland Bucharest, Romania Zagreb, Croatia

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About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.
Size: 10000+ employees

Industry: Technology

Location: Primary location of the team is Warsaw, however this role can be also based in the following locations:

• Prague, Czech Republic
• Bucharest, Romania
• Zagreb, Croatia

About the team

Within the Marketplace team, our goal is to deliver the most competitive, reliable, and efficient service for riders and drivers. In pursuit of this, we use data analytics and operational levers, such as pricing, products, processes, and promotions, to drive sustainable, profitable growth.

You'll need to deep dive into the details at one end and see the broader picture at the other end to drive sound business decisions backed by quantitative analyses, rapid experimentation, and qualitative insights in an ever-changing and evolving marketplace landscape. This role requires proficiency in data analytics, an eye for business, an understanding of customers' needs, and a hands-on approach to problem-solving.

About the role

As a Marketplace Operations Manager, you will be responsible for designing and implementing scalable levers to foster supply and demand growth and engagement across the region. On a day-to-day basis, you will:

• Monitor marketplace performance in 10 countries and nearly 100 cities
• Build performance monitoring frameworks for Uber product portfolio and develop cross-product pricing, investment recommendations
• Design and implement competitive intel processes and monitor Uber competitive landscape
• Design proposals for supply- and demand-side investments, execute them and evaluate their performance
• Work on innovative projects, digging deep into the backbone of the CEE marketplace using advanced analytical tools
• Launch new marketplace product features, including advanced pricing technologies
• Drive automation of key business processes
• Design and execute marketplace experiments and leverage their results to drive operational improvements in the marketplace
• Support financial management and budgeting for the region
• Contribute to CEE strategy development and implementation

What you'll need- A minimum of 3 years of proven experience in business intelligence / strategy / analytics / consulting or related areas is preferred, but we will consider candidates with less experience if they meet our other requirements

• Data extraction, cleansing, analysis and visualization - strong competency with SQL, Excel (Gsheets) is a must
• At least basic familiarity with tools and methods of statistical or econometric analysis
• At least basic understanding of budgeting and P&L management and ability to develop business cases
• Ability to translate data insights into recommendations and link deep dive data analysis with broader strategy
• Spoken and written English proficiency

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s):Prague, Czech Republic, Warsaw, Poland, Bucharest, Romania, Zagreb, Croatia

Job ID: Uber-144451

Employment Type: FULL_TIME

Posted: 2025-12-30T00:27:52
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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

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