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Uber

Operations Lead, Financial Business Group APAC

2 weeks ago• Tokyo, Japan
Viewed on February 1, 2026
Apply on company site

About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

• Size: 10000+ employees
• Industry: Technology

View Company Profile:

About the Role:

This is a high visibility and impact strategy and business operations role to shape and grow Uber's financial services business with strong initiatives mapped to Uber's Global Commerce strategy in the Asia Pacific region. You will be reporting directly to the Head of Financial Business Group, APAC.

The Impact You'll Have:

• You will own the end-to-end development and lifecycle management of new spender financial products across APAC, with full accountability from initial concept through post-launch optimization.
• This includes building robust business cases informed by market and financial analysis; leading discovery through in-depth stakeholder interviews, partner discussions, and voice-of-customer research to identify unmet user needs; and developing detailed cost models, forecasts, and investment plans to ensure sustainable unit economics.
• You will drive the end-to-end sourcing process with our respective cross-functional teams, including RFI/RFP development, partner evaluation, commercial negotiations, and governance approvals, while working closely with legal, risk, compliance, and regional teams to meet local regulatory requirements.
• In parallel, you will define and execute go-to-market and marketing strategies, establish feedback loops to measure adoption, engagement, and satisfaction, and lead post-launch governance to monitor performance, manage partners, mitigate risk, and continuously iterate on product features and customer experience. The portfolio of products includes co-branded credit cards, pay-later solutions, and digital wallet offerings tailored to diverse APAC markets.

The Experience You'll Bring:

• 7+ years experience within banking, e-commerce and/or consulting in strategy or operations with deep knowledge in issuing and cards preferred.
• You're a self-starter and take initiative to seize opportunities: The FBG team is evolving every day and requires highly motivated individuals that thrive in a fast-paced environment, have high adaptability to change and the ability to execute quickly (pivoting from long-term thinking to immediate action tactical responses).
• High-energy and motivational leader to work with strong individual contributors with a strong sense of ownership and bias for action.
• Advanced collaboration and influencing skills built from experience of navigating a global matrix organisation and building deep, trust-based relationships with a diverse stakeholder set including Global Commerce, Mobility and Delivery leadership in a constantly changing, rapid growth environment with tight deadlines.
• Passion for solving ambiguous and complex problems - experience with demonstrating quantitative and qualitative sources to translate complex problems into clear, concise, and practical solutions. You need to be structured and have attention to detail.
• Unparalleled business judgment and critical thinking skills with the ability to use data to quickly establish the highest value priorities and develop a strategy to pursue them.
• Based in Tokyo, Japan with flexibility to travel when required across geographies.
• SQL knowledge is preferred.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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By signing up, you agree to our Client-provided location(s): Tokyo, Japan Job ID: Uber-152615Employment Type: FULL_TIMEPosted: 2026-01-13T00:29:08Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

• Fertility Benefits

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

Apply on company site

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