About the Role

We're looking for a Senior Product Designer to lead the end-to-end support experience for Autonomous Vehicles (AVs). In this role, you will be solely responsible for defining how support works in a driverless world-reimagining experiences across both Autonomous Delivery and Mobility verticals.

A key focus area will be building and evolving customer experiences as well as internal and external tooling that enables operational excellence. This includes crafting experiences for support agents and remote assistance teams-ensuring they have intuitive, real-time systems to monitor, intervene, and resolve issues effectively.

As Product Designers, we tackle challenges and work on big new ideas that will transform how people use our products. In a rapidly growing environment, we collaborate with engineers, product managers, content designers and some of the world's best designers and researchers. We make magic by crafting and shipping delightful experiences for people around the globe.

You'll work at the intersection of autonomy, operations, and customer experience-translating complex technical systems into clear, human-centered solutions. This is a highly ownership-driven role with the opportunity to define foundational experiences in an emerging space.

• What You Will Do

• An expert on the Uber Design team: Learn how we collaborate and use design tools, how to design with the Uber Base design system, and be an example of how we design for clarity, inclusion, accessibility, scalability, and global localization

• An expert in your product area: Learn about complex business goals and strategy, understand existing tech platforms, and build on your team's product development and launch review process

• Scope: Work on projects of all sizes, from problems that are well-known to those more complex and conceptual, while leading a roadmap in your product area

• Process: Build a deep understanding of the users you're designing for through data and research, lead the end-to-end design process, solicit and incorporate feedback from experts, translate your designs to build with engineers, and work flexibly with various teams. Design at all levels of fidelity and practice good judgment on making tradeoffs.

• Craft: Deliver designs that are innovative and sophisticated, buildable and scalable, and thoroughly documented. Develop a strong understanding of business, data, and engineering requirements and create experiences that deliver customer value.

• Efficiency: Prioritize and manage your time efficiently, operate with a high level of autonomy, and adapt quickly to challenges.

• Communication: Communicate clearly and persuasively, and effectively present your work and rationale to all the relevant stakeholders. Proactively connect with your team and manager, facilitate design sessions, and collaborate with other designers.

• Basic Qualifications

• 5+ years of experience building products for mobile and web apps

• Proficiency with Figma and prototyping tools

• Experience working and collaborating in a tech environment

• A portfolio showing your high-quality, thoughtful UI and UX work

Preferred Qualifications:

• A degree in HCI, Interaction Design, or a related field

• Experience working with user experience researchers and various methods of research and user testing

• Experience designing for consumer-facing products is preferred

• Experience designing experiments or A/B testing

• Experience building into design systems and implementing system components with engineers

• For San Francisco, CA-based roles: The base salary range for this role is USD**$180,000 per year**

• USD**$200,000 per year**.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.