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Senior Operations Manager, New Verticals

Uber

Senior Operations Manager, New Verticals

Uber

Taipei, Taiwan

·

On-site

·

Full-time

·

4d ago

About the Role

Uber has transformed the mobility industry in Taiwan since its launch more than 10 years ago, and are continuing to drive innovation and expereince improvements to help people move around more effortlessly.

Our "North Star" is to "Mobilize 10 million people in Taiwan with a smarter network". Being a part of the mobility team means that you will be a critical member to drive changes and introduce new product / solutions to reach this goal.

This is a unique opportunity to build new businesses in a large mobility market. If you want an exciting challenge and you want to know that you are making a big difference then we want to hear from you!

  • Your Impact in Role
  • Develop and execute strategic go-to-market plans for net-new, industry first business models, e.g., 2-wheel taxis, elderly transport programs, shared rides, high capacity vehicles etc
  • Frame and structure our business problems, use data and analysis to solve these business problems creatively
  • Work with external (may be government and semi-government institutions) and internal stakeholders (may be in Taiwan or global teams across operations, product, tech, legal, policy, marketing etc) to engage them in your projects.
  • Communicate your insights, verbally and in written form
  • Design and execute projects that will see the end-to-end delivery of your solutions
  • Contribute to the development and execution of the Operations strategy for Taiwan

What You Will Need:

  • Extensive experience applying analysis to solve business problems (for example, in consulting, investment banking, technology and operations)
  • Business fluency in Mandarin Chinese and English
  • Solutions mindset: you are naturally curious and are motivated by solving problems, however complicated or ambiguous they may be
  • Analytical skills: you can develop actionable insights from complex data. You have experience with data analysis, data manipulation, and data visualisation tools. You are highly proficient in Excel/Sheets and SQL. Experience with Tableau, Python or similar is a plus
  • Collaboration: you work well with other people and can handle engagement with multiple stakeholders from different teams, locally and internationally
  • Initiative and ownership: you manage and deliver end-to-end projects with autonomy
  • Communication skills: you can communicate complicated insights and arguments both verbally and in writing

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Driver

6,734 reports

$42,142

total / year

Base

$42,142

Stock

-

Bonus

-

$31,192

$56,937

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge