About the role
Onboarding at Uber is where the journey begins for our earners and merchants - and where commercial value is first unlocked. As an intern on the Delivery Onboarding team, you don't just enable access to the platform; you directly influence merchant activation speed, courier supply health, and downstream revenue generation**.**
In our Delivery business, you are helping architect a three-sided marketplace**, where every onboarding decision impacts conversion rates, order volume, and local market performance. You are the gatekeeper of quality and a driver of growth ensuring that merchants and couriers move from interest to income as efficiently and safely as possible.**
The pace is intense, the volume is high, and the stakes are real. From neighborhood restaurants to grocery chains, your work powers local commerce at global scale. You'll thrive here if you have an owner's mindset, commercial curiosity, and a bias toward action. This isn't a role where you follow a static playbook, it's where you help optimize the funnel, reduce friction, and accelerate time-to-first-order without compromising trust or compliance.

What You'll Do:

• Drive merchants and delivery partners from sign-up to first order, actively unblocking friction points that impact conversion, activation speed, and marketplace supply.

• Own the integrity of Uber's platform by reviewing and validating identity and business documentation, balancing risk mitigation with commercial efficiency.

• Communicate with clarity and empathy across multiple channels to resolve merchant and courier issues, helping partners move faster through onboarding and minimizing drop-offs that affect local GMV.

• Analyze onboarding funnel metrics on a weekly basis (e.g., drop-offs, processing time, activation rates) across food delivery and new verticals like groceries, and recommend data-driven improvements to increase throughput and revenue readiness.

• Partner closely with Sales, Operations, and Support teams to enable faster merchant launches, resolve technical blockers, and support hyper-local go-to-market priorities.

• Identify, document, and escalate system or policy issues that impact the "ground truth" across 11,000+ cities, protecting marketplace reliability, scalability, and growth.

• Adapt quickly to evolving commercial priorities, policy changes, and volume spikes, consistently balancing speed, accuracy, and business impact.

Basic Qualifications:

• Currently enrolled in a Bachelor's or Master's degree program, with expected graduation near the internship end date (2026 or early 2027).

• Available to start on June 29, 2026 or 7th September 2026,for a full-time, 6-month internship.

• Proficiency in Dutch, French, and English (written and verbal).

• Open to exploring full-time employment opportunities with Uber following the internship, should an opportunity arise.

Preferred Qualifications:

• A strong commercial instinct curiosity about how operational decisions affect growth, revenue, and partner success**.**

• A "Go Get It" attitude with a track record of taking independent action to solve problems and improve outcomes.

• Systems thinking mindset, with the ability to understand how onboarding delays or quality gaps impact supply-demand balance, customer experience, and merchant performance**.**

• Resilience and composure in fast-moving environments where market conditions and volumes fluctuate**.**
  Let's ride together

Ready to ride? Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. This isn't the kind of place where you follow a playbook it's where you help write one. If you're motivated by impact, energized by challenge, and excited by the intersection of operations, data, and commercial growth**, this is the place for you.**

Benefits and Work Environment:

• Compensation:** Eligible for stipends, Housing Allowance Uber credits, and internship-specific perks.**
• Office Culture:** Offices are key to collaboration. Wee are expected to be in-office Tuesday through Thursday.**
• Inclusion: Uber is an Equal Opportunity/Affirmative Action employer. We value diverse perspectives and provide reasonable accommodations for candidates with disabilities.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.