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About the Role
Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business ("SMB") Account Management Team in Texas. As an SMB Account Manager, you will work efficiently and effectively with our SMB restaurant partners to optimize restaurant operations, strengthen our relationship with partners through excellent consultative selling, and drive mutually beneficial revenue growth. This is a client-facing, individual contributor role.
Candidates must be located in Dallas, TX and able to follow the hybrid schedule.
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What You'll Do
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Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
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Identifying new sales opportunities through product adoption and location expansion
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Identify opportunities and recognize additional revenue potential
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Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
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Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
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Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners
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Basic Qualifications
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At least 3 years of experience in a B2B, client-facing role (Sales, Customer Success, Account Management)
Preferred Qualifications:
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Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners to hit quarterly and annual revenue, retention, and adoption targets
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Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
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Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
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CRM experience (Salesforce experience a plus)
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Experience navigating the customer lifecycle, including prospecting new contacts within an existing client organization
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Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
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Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
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Proficient experience with Google Sheets and Google Slides
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For Dallas, TX-based roles: The base salary range for this role is USD**$81,000 per year**
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USD**$90,000 per year**.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
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About Uber
Reviews
3.1
10 reviews
Work Life Balance
4.2
Compensation
2.3
Culture
3.5
Career
2.0
Management
2.5
45%
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Pros
Flexible hours and schedule
Meeting different people and cultures
Make your own hours
Cons
Inconsistent and low pay
Safety concerns with passengers
Traffic and difficult drivers
Salary Ranges
23,534 data points
Mid/L4
Mid/L4 · Data Analyst
3 reports
$209,300
total / year
Base
$161,000
Stock
-
Bonus
-
$203,580
$209,300
Interview Experience
5 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 80%
Neutral 20%
Negative 0%
Interview Process
1
Application Review
2
Online Assessment
3
Recruiter Screen
4
Technical Phone Screen
5
Case Study/Analytics Test
6
Final Loop/Panel Interview
7
Offer
Common Questions
Coding/Algorithm
System Design
Behavioral/STAR
Case Study
Technical Knowledge
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