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Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

Size: 10000+ employees
Industry: Technology

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About the Role

The Cenam Sales Manager directly influences the selection and growth of merchants for Uber Eats, helping consumers find great food and helping restaurants grow their reach and revenue. This is a high-stakes, high-impact role focused on expanding our marketplace footprint by securing the highest-value local and regional restaurant partnerships. You will lead a growing sales team, setting the strategic direction required to navigate complex local market nuances.

Success hinges on your grit to penetrate new markets, often demanding quick decisions with incomplete local information. You will embrace the challenge of balancing ambitious sales quotas with the need for platform-wide reliability and optimal partner quality. This requires a deep sense of ownership over both short-term targets and the long-term sustainable growth of the entire region.

What You'll Do

• Lead a sales team, offering commercial coaching and providing clear performance management to consistently hit challenging quarterly and annual sales goals.
• Develop and execute hyper-local sales planning strategies to successfully identify, qualify, and win high-value Mid-Market and SMB restaurant partners across Central American markets.
• Drive complex end-to-end deals, actively negotiating pricing, terms, and contracts to ensure sustainable, mutually beneficial value capture for Uber Eats and the merchant.
• Act as the stakeholder bridge between your team's needs and cross-functional partners to swiftly resolve market friction and unblock deal progression.
• Cultivate deep, long-term customer-centric relationships with high-priority restaurant groups, directly advising them on strategic expansion, menu optimization, and product adoption.
• Maintain rigorous sales lifecycle management processes, including disciplined CRM updates (Salesforce), weekly forecasting, and presenting clear monthly business reviews to leadership.

Basic Requirements

• 5+ years of demonstrated success in full-cycle B2B sales (prospecting, pitching, and closing).
• 2+ years of direct people management experience leading a high-performing sales or account management team.
• Proven ability to conduct complex sales negotiations and execute against territory plans to grow a structured sales pipeline.
• 2+ years of professional experience using Salesforce or an equivalent CRM system for forecasting, pipeline management, and account status updates.

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• Preferred Qualifications
• Experience selling to Mid-Market or SMB accounts- Experience managing sales operations or client relationships across diverse cultural contexts within 2+ markets.
• Proficiency in advanced data analysis (e.g., SQL, Tableau) to independently uncover insights and translate them into actionable sales strategies.
• Familiarity with industry-recognized sales methodologies or techniques (e.g., Challenger) and proven success scaling new product features or services.
• Demonstrated experience cultivating a customer-centric approach by proactively solving complex operational challenges (e.g., reliability, inventory/menu logic).
• Project management experience Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Santa Ana, Costa Rica

Job ID: Uber-151084

Employment Type: FULL_TIME

Posted: 2025-12-06T00:34:18
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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

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