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Director, Head of AV Fleet Operations, APAC

Uber

Director, Head of AV Fleet Operations, APAC

Uber

Hong Kong; Tokyo, Japan

·

On-site

·

Full-time

·

5d ago

About the Team

The AV Fleet Operations team is the bridge between Uber's digital platform and the physical reality of autonomous movement. We don't just manage software; we manage heavy assets, complex infrastructure, and the massive logistical puzzles required to make self-driving technology a daily reality for millions. Our team operates at the most ambitious frontier of Uber's mobility strategy-navigating the "messy" intersection of cutting-edge tech and real-world constraints. We are a group of tenacious, and collaborative problem-solvers who thrive on moving fast and building for the long term, even when the playbook hasn't been written yet.

About the Role:

Based in one of our APAC hubs (Hong Kong or Tokyo), you will lead the most ambitious frontier of Uber's mobility strategy. You will be responsible for architecting and overseeing the strategy for scaled AV fleet deployment across a multi-country footprint (Hong Kong and Tokyo to begin with, and hopefully expanding to Australia in the near future as well). This role requires a "Forest and the Trees" leader: someone who can define a multi-year regional vision while remaining deeply connected to the operational details that drive performance. You will not only lead your team but also serve as a bridge to Uber's core business, ensuring our autonomous future integrates seamlessly with our existing human-driven fleet operations.

  • What You'll Do
  • Organizational Leadership: Recruit, mentor, and lead a distributed team of Operations Managers across APAC, fostering a culture of high accountability and operational excellence.- Strategic Expansion: Lead the roadmap for scaling fleet sizes and launching new markets across APAC.- Infrastructure & Real Estate: Act as the primary decision-maker for critical infrastructure, including the selection, leasing, and strategic design of vehicle depots and "pitstop" maintenance hubs.- Core Business Integration: Work closely with core Uber leadership to ensure the autonomous fleet scales in harmony with the human-driven fleet**- Executive Stakeholder Management:** Navigate high-stakes interactions with C-suite executives at AV Fleet & Tech partners and infrastructure investors.- Performance Accountability: Own the KPIs for the APAC AV Fleet Operations, using data-driven insights to manage the complex trade-offs between aggressive growth and operational efficiency.
  • Basic Qualifications
  • 15+ years of experience in Operations, General Management, or Scaled Program Management, with at least5+ years of experience managing people.- Executive Communication:** Proven ability to synthesize complex operational data into strategic narratives for board-level or C-suite audiences.- Financial & Infrastructure Acumen: Direct experience in managing capital-intensive projects, including asset financing and industrial real estate/leasing decisions.- Strategic Multitasking: Demonstrated "Forest and the Trees" capability-the ability to pivot from high-level strategy to granular technical troubleshooting.- Regional Management: Experience leading operations across diverse regulatory and cultural landscapes.- Ability to travel(~30-40%) to provide onsite leadership and manage high-value external partnerships.**
  • Preferred Qualifications
  • Logistics Experience:** Experience in industries where digital platforms interact with heavy physical assets (e.g., logistics, aviation, or shared mobility). Experience with walking around warehouses/depots/factories and determining opportunities for efficiencies is preferred.- Growth & Launch Expertise: A track record of taking nascent products or services and scaling them into mature, multi-market operations.**- Multilingual: Proficiency in English is required; fluency in Chinese or Japanese is a significant advantage.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Driver

6,734 reports

$42,142

total / year

Base

$42,142

Stock

-

Bonus

-

$31,192

$56,937

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge