Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step.

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See yourself at Twilio

Join the team as Twilio’s next Staff Accountant on the US General Ledger Accounting team!

About the job

Twilio is growing rapidly and seeking a Staff Accountant who will be a key contributor on our US General Ledger Accounting team. This is a dynamic position which requires extreme attention to detail, professional curiosity, and the desire for professional growth. You will gain experience in a high-growth company and will have the opportunities to be recognized for your contributions. As a staff accountant, you will work closely with the Greater Accounting, Payroll, Benefits, and FP&A teams to provide quality and accurate financial results on a timely basis. This role will report to the Manager, Accounting based in California.

Responsibilities

In this role, you’ll:

• Maintain a thorough understanding of the G/L structure, processes and transactions that feed into it

• Participate in month-end close including preparing journal entries, balance sheet reconciliations, SOX controls and financial statement disclosures

• Work on special projects and process improvement/automation initiatives

• Streamline accounting policies and procedures

• Cultivate strong business relationships with various internal organizations and work with them to improve processes and develop repeatable processes

• Develop and maintain project plans and end-to-end documentation

• Maintain and review prepaid expense accounts for US entities in the general ledger, including monitoring amortization schedules and partnering with Accounts Payable and Procurement to confirm correct dates and coding when needed

• Partner with the Benefits team to manage accounts related to employee benefit programs, including recording monthly benefit expense and reconciling general ledger balances to benefits vendor reports

• Prepare and review payroll and related tax journal entries and account reconciliations, ensuring completeness and accuracy of payroll related activity in the general ledger

• Prepare and review allocations of payroll related customer support costs to business units, including cost of sales, ensuring consistency with company policy and partnering with FP&A on key inputs.

• Responsibilities may evolve and expand over time based on the needs of the general ledger team and the organization.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

**Required:

• Bachelor’s degree or equivalent in a Finance/Accounting related function

• 1+ years of accounting experience

• Strong working knowledge of accounting principles and month-end close processes

• Strong verbal and written communication skills to effectively present to peers and management

• Detail oriented and strong organizational skills

• Excellent analytical skills and attention to detail, with the ability to interpret complex financial data and communicate findings effectively.

• Proven ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment

• Intermediate to advanced Excel skills

• Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams

• Desire to learn new things and take on additional tasks to support the team

• Excellent written and verbal communication skills in English.

Desired:

• CPA or CA license preferred

• Experience designing or executing internal controls

• Experience with Oracle or other large ERP system, and working with HR and payroll systems such as Workday

• Public accounting or operational accounting experience with a public company

Location

This role will be remote, and based in Mexico City.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.