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At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
What’s in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Where is the work:
This position has been designated as Remote in La Crosse, Wisconsin.
What you will do:
This internship is located in La Crosse, Wisconsin. Applicants must currently reside in the La Crosse area in order to be considered, as the position requires year-round availability while attending school full time.
Serve as an Order Management Representative on the Parts & Supply, Order Management Team. The Order Management Representative is the primary contact point for all external and internal customers interacting with the HVAC parts & solutions business in a high volume, transactional environment. This position is the first contact our customers have with the organization and thus sets the tone for the relationship going forward. This position is the customer’s primary link to all other areas of the company and is directly involved in judgment decisions affecting processing and researching customer orders. The position reports to an Order Management Team Leader.
- Develop and maintain positive working relationships with both internal and external customers.
- Answer queries via phone, e-mail and other digital methods regarding parts orders.
- Work with other customer associates of different levels as well as other functional groups to ensure that customer’s questions and concerns are answered timely and thoroughly.
- Provide direction and training to other team members as needed.
- Participate in customer service-related projects such as MDI (Monitoring for Daily Improvement).
- Answer a wide variety of questions from internal and external customers in the form of phone calls, emails, instant messages, and other digital means.
- Check availability of parts or units, find component match-ups, and verify pricing.
- Identify common parts using available tools and coordinate resources for complex requests.
- Locate parts, and process orders on behalf of external customers.
- Work with multiple suppliers to expedite orders.
- Work with planning, operations, and the field to ensure that promise dates are met.
- Manage assigned open orders, monitor reports, and act on the information to ensure customers are kept informed of their orders.
- Interface with cross-functional stakeholders as necessary to meet the customers’ demands.
- Exemplify proper judgment, problem-solving, and decision-making with a friendly and professional attitude, while always keeping the best interest of the customer and the organization in mind.
- Assist in and support the development of process improvements and continuous learning.
- Other duties as assigned by Order Management Team Leader’s.
What you will you bring:
- Must be a second-year, full-time student in a 2-year accounting, finance, management information systems, business administration, computer science, or related program OR entering junior or senior year in a bachelor’s degree program in accounting, finance, management information systems, business administration, computer science, or related program.
- Ability to work approx. 20 hours/week during school and 40 hours/week during Summer & Winter breaks (or other breaks if applicable).
- Demonstrated ability to work effectively in a team environment as well as independently.
- Must be able to perform and/or understand basic data analysis.
- Must be able to work well and adapt to change in a fast-paced environment.
- Excellent written, verbal, and interpersonal communication skills.
- Strong customer service skills required.
- Proficiency with MS Office Suite (Excel, Word, PowerPoint, Access, Outlook) required.
- Must have a positive attitude and be energetic and customer centric with a focus on building relationships with customers, teammates, and other functional teams.
- Ability to prioritize work based on customer need and multi-task in a high volume, transactional environment required.
- Must maintain professionalism at all times with customers, coworkers and other functional teams.
Compensation:
Base Pay: $15.00 - 30.00 per hour
Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
This role has been designated by the Company as Safety Sensitive.
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About Trane Technologies

Trane Technologies
PublicTrane Technologies develops energy efficient indoor environments for commercial and residential applications.
10,001+
Employees
Dublin
Headquarters
Reviews
3.7
10 reviews
Work Life Balance
3.5
Compensation
3.8
Culture
4.1
Career
4.2
Management
3.4
72%
Recommend to a Friend
Pros
Great benefits and good PTO
Good learning opportunities and ability to grow
Great people to work with and supportive teams
Cons
Poor management oversight and harsh policies
Attendance policies and points system issues
Compensation below market average
Salary Ranges
39 data points
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Controls Estimator II
3 reports
$98,003
total / year
Base
$85,220
Stock
-
Bonus
-
$98,003
$98,003
Interview Experience
46 interviews
Difficulty
3.3
/ 5
Duration
14-28 weeks
Offer Rate
34%
Experience
Positive 63%
Neutral 21%
Negative 16%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
News & Buzz
Trane Technologies (TT) Is Up 8.9% After AI-Driven HVAC Demand Fuels Record Backlog And Guidance - simplywall.st
Source: simplywall.st
News
·
4w ago
RBC Capital Reaffirms Their Hold Rating on Trane Technologies (TT) - The Globe and Mail
Source: The Globe and Mail
News
·
4w ago
National Pension Service Has $267.35 Million Stock Position in Trane Technologies plc $TT - MarketBeat
Source: MarketBeat
News
·
4w ago
Curious about Trane Technologies (TT) Q4 performance? Explore Wall Street estimates for key metrics - MSN
Source: MSN
News
·
5w ago