Services Account Manager

The Services Account Manager at Trane Technologies is responsible for developing and maintaining long-term relationships with building owners to deliver energy-efficient solutions. The role involves identifying and qualifying opportunities, facilitating customer conversations, and supporting the growth of existing accounts. Candidates should have at least 4 years of experience or a bachelor’s degree, with 3+ years in solution sales and a proven track record of exceeding sales targets. Strong financial acumen, business skills, and the ability to engage multiple stakeholders are essential. A valid, in-state driver’s licence is required, and candidates must be available for local travel. The annual base salary ranges from $90,000 to $208,700, with additional incentive and commission opportunities. As a Services Account Manager at Trane Technologies, you will play a pivotal role in driving building efficiency and sustainability by delivering tailored service solutions to building owners and clients. This position focuses on developing and nurturing long-term customer relationships, identifying new business opportunities, and supporting existing accounts to meet the needs of energy-efficient buildings. You will collaborate with colleagues, facilitate customer conversations, and act as a trusted advisor to clients. Compensation for this role ranges from $90,000 to $208,700, with eligibility for sales commissions and comprehensive benefits, including health insurance, wellness programmes, 401K match, paid time off, and educational support. Benefits and salary are competitive and tailored to individual and organisational needs.

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

What's in it for you:

As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.

What you will do:

• Effectively target and identify opportunities. Facilitate discovery and qualify opportunities early in the buying and selling process.
• Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long-term relationships and addressing client needs.
• Acts as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes. Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements.
• Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs and seeks out development opportunities and new knowledge about products, services, competitors, and technologies relevant to customers and the business.
• Conflict Management: Navigating challenging situations and conversations with customers in a way that builds trust in the relationship and adapting to market changes, like new competitors and changes in client needs, without compromising the quality of service provided
• Initiative: Seeking out targets for new business leads and opportunities within current clients to grow accounts and increase value.
• Planning: Scheduling sales calls, managing business activities and capacity to achieve short and long-term sales targets.
• Prioritization: Prioritizing workload and resources, such as allocating resources to customers based on their point in the sales cycle and manage client timelines to proactively sell, renew, and/or expand service agreements at appropriate times for the customer and the internal team.
• Problem Solving: Solving problems creatively, developing persuasive business cases, and validating business outcomes to create a win-win for customers and the organization. To include, troubleshooting a product or service challenge, gathering information, developing multiple possible solutions, and creating a plan to implement them in a way that serves the client's need.
• Team Selling: Working with sales teams to understand customer requirements, promoting the sale of company products, and providing sales support.

What you will bring:

• 4+ years of demonstrated experience or a bachelor’s degree.
• 3+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships.
• Strong financial and business acumen and self-starter mindset.
• Available for local travel.
• DL NUMBER - Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range or Hourly Base Pay Range:

$90,000.00 - $208,700.00

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

Yes

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

• Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet fir Responsibilities
• Responsible for prioritising and engaging with customers to develop long-term relationships and strengthen existing accounts.
• Take ownership of identifying and qualifying opportunities early in the buying and selling process.
• Deliver high-quality consultative selling approaches to pursue new business and grow existing account relationships.
• Act as a facilitator to help customers buy by developing business cases, financial proforma, and validating outcomes.
• Gather and validate preliminary data, perform facility walkthroughs, and interpret construction plans or other requirements.
• Play a key role in shaping client experiences by forming trusting relationships and offering solutions that meet their needs.
• Help drive innovation in conflict management by navigating challenging situations and adapting to market changes.
• Lead efforts to seek out targets for new business leads and opportunities within current clients to grow accounts and increase value.
• Collaborate cross-functionally to plan sales calls, manage business activities, and achieve sales targets.
• Deliver high-quality problem solving by troubleshooting product or service challenges and developing persuasive business cases. Skills
• Demonstrated experience in solution sales with a track record of achieving and exceeding sales targets.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Strong financial and business acumen with a self-starter mindset.
• Proven ability to generate and qualify leads, facilitate customer conversations with business-level insights, and close new business.
• Experience in planning, prioritising workload, and managing client timelines to proactively sell, renew, and expand service agreements.
• Ability to solve problems creatively and develop persuasive business cases.
• Experience working with sales teams to promote company products and provide sales support. Education
• A bachelor’s degree is required, or a minimum of 4 years of demonstrated experience.
• Candidates without a bachelor’s degree are encouraged to apply; practical experience and relevant skills are prioritised.