LCUR Inside Sales Specialist

The Inside Sales Specialist at Trane Technologies is responsible for supporting the outside sales team in the Texas-Gulf Coast Region. This role involves managing the sales cycle from inquiry to delivery, ensuring accurate quoting, order processing, and problem-solving. Candidates should have a background in customer service and inside sales, with strong communication and organizational skills. HVAC experience is preferred but not mandatory. The position offers a competitive salary range of $53,400.00 - $94,640.00, along with comprehensive benefits. Ideal candidates will possess skills in customer service, inside sales, problem-solving, and project management. As an Inside Sales Specialist at Trane Technologies, you will play a crucial role in supporting the outside sales team within the Texas-Gulf Coast Region. Your responsibilities will include managing the sales cycle from inquiry to delivery, ensuring accurate quoting, order processing, and problem-solving. You will also mentor peers and contribute to continuous improvement efforts. A strong background in customer service and inside sales is preferred, along with excellent communication and organizational skills. HVAC experience is a plus, but not mandatory. The position offers a competitive salary range of $53,400.00 - $94,640.00, along with comprehensive benefits.

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Trane in Carrollton is hiring an Inside Sales Specialist. As an Inside Sales Specialist, you will be supporting our outside sales team within the Texas-Gulf Coast Region. This department focuses on Light Commercial Unitary Equipment (3-25 tons) in replacement commercial applications. In this position, you will be supporting outside sales and customers from the time of inquiry to delivery, which requires equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. Experienced inside sales specialists may be assigned to special projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities. As you become more experienced, you can support the outside sales force with lead generation, market intelligence, and contact with existing customers.

Responsibilities:

• Act as a key contact to sales team and customers to provide information on complete sales cycle from quote through delivery.

• Maintain the LCUR data log information to support continuous improvement efforts.

• Mentor peers and share standard methodologies with those less experienced as needed.

Project Manager Responsibilities:

• Issue PO’s

• Manage budgets

• Close out projects

• Process new orders

• Ensure the order process is complete and error-free.

• Manage projects through receipt of order to installation (i.e., shipment scheduling, customer communication, expediting, problem solving, etc.)

• Estimating/Quoting Responsibilities:

• Develop and maintain product knowledge for strategic and competitive application

• Develop quotes from identified customer needs:

• Determine and select appropriate equipment in Trane Selection Software

• Set pricing and generate proposals

Qualifications:

• Customer service and inside sales experience preferred. Ability to understand the need, solve problems, and respond in an efficient manner

• Strong organizational, time management, communication, and multi-tasking skills.

• Ability to work well in a team environment

• A strong knowledge and comfort level with computers.

• HVAC experience preferred but not required.

• Associates or bachelor’s degree preferred but not required.

• Ability to analyze data, solve problems effectively, lead by example, and even help make strategic decisions to enhance the LCUR team

Annual Base Salary Range or Hourly Base Pay Range:

$53,400.00 - $94,640.00

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

• Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet fir Responsibilities
• Act as a key contact to sales team and customers to provide information on complete sales cycle from quote through delivery.
• Maintain the LCUR data log information to support continuous improvement efforts.
• Mentor peers and share standard methodologies with those less experienced as needed.
• Manage projects through receipt of order to installation, including shipment scheduling and customer communication.
• Develop and maintain product knowledge for strategic and competitive application. Skills
• Customer Service
• Inside Sales
• Problem Solving
• Time Management
• Communication Skills
• Multi-tasking
• HVAC Knowledge
• Project Management
• Data Analysis
• Quoting
• Lead Generation
• Budget Management Education
• An associate's or bachelor's degree is preferred but not required.