Toast is driven by building a platform that helps businesses adapt, take control, and get back to what they do best: building the businesses they love. As a Sales Enablement Manager, SMB Segment, you’ll work closely with our SMB sales team, SMB sales leaders, enablement peers and cross functional partners to execute upon programs and provide ongoing training to to accelerate performance of sales professionals.

A day in the life (Responsibilities)

• Develop, facilitate and sustain engaging and impactful training sessions and programs (both live and on- demand) for both ramped and unramped AEs, including measuring impact on performance

• Customize the sales motion for the SMB segment (including talk tracks and positioning)

• Own communications to SMB segment

• Partner with cross-functional stakeholders to develop and deliver training content

• Support sales leadership in executing upon initiatives that drive key metrics and attainment of sales goals

• Reinforce tools that will enhance seller performance

• Maintain training and enablement materials

• Execute training events and occasional onsite meetings

What you'll need to thrive (Requirements)

• Direct sales experience in a closing role, illustrating high performance

• Proven expertise in sales methodologies such as Sandler, SPIN, Challenger, or MEDDPICC, with a demonstrated ability to drive adoption and success

• Previous sales enablement/ training experience (formal or informal)

• Proven track record of coaching/mentorship

• Project management and content creation experience

• Strong decision- making skills and execution abilities

• Strong interpersonal and presentation skills

• Ability to understand the sales process and ascertain strengths/weaknesses in sellers; provide feedback through coaching

• Data- driven mindset

• Ability to be work independently and be adaptable

• Prior experience with sales tools, e.g. Salesforce

• Limited travel (roughly 4x/year)

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range**$85,000—$136,000 USD**

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.