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JobsTJX (TJ Maxx)

Boca Raton HomeGoods Loss Prevention Customer Service Associate I

TJX (TJ Maxx)

Boca Raton HomeGoods Loss Prevention Customer Service Associate I

TJX (TJ Maxx)

USA HomeGoods Store 0185 Boca Raton FL

·

On-site

·

Full-time

·

1w ago

Compensation

$25,376 - $35,568

Required Skills

Customer service

Communication

Home Goods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

  • Provides timely, courteous and knowledgeable service to customers
  • Engages customers, providing support and creating a positive shopping environment
  • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
  • Observes accurate checkout procedures for customers and Associates
  • Communicates shrink-related concerns to Store Management and Loss Prevention
  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
  • Coordinates and completes shrink-related activities in partnership with Store Management
  • Supports and participates in store shrink reduction goals and programs
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Encourages Associate use of shrink reduction resources
  • Promotes safety awareness and supports maintenance of a safe environment
  • Follows through on commitments; accomplishes goals with minimum supervision
  • Adheres to all labor laws, policies, and procedures
  • Performs other duties as assigned

Who We’re Looking For: You.

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

1350 Linton Blvd.

Location:

USA Home Goods District 0446

This position has a starting pay range of $12.20 to $17.10 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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About TJX (TJ Maxx)

TJX (TJ Maxx)

TJX Companies operates off-price retail chains including TJ Maxx, Marshalls, and HomeGoods, selling brand-name apparel and home goods at discounted prices. The company sources merchandise from manufacturers' excess inventory and operates over 4,800 stores across multiple countries.

10,001+

Employees

Framingham

Headquarters

Reviews

3.9

1 reviews

Work Life Balance

3.0

Compensation

1.5

Culture

3.5

Career

2.0

Management

3.0

25%

Recommend to a Friend

Pros

High customer service ratings

Friendly customer relationships

Opportunities for additional income

Cons

Low wages

Limited income potential

Concerns about commission-based opportunities

Interview Experience

3 interviews

Difficulty

2.3

/ 5

Duration

21-35 weeks

Offer Rate

33%

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Phone Screen

2

Hiring Manager Interview

3

Team Member Interview