At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Quality Assurance Manager’s role is pivotal in supporting both the Buying teams and Buying offices in maximising product quality and production opportunities within their markets.

They will lead and co-ordinate the Product Specialist team in executing programs aimed at achieving the highest score in fashion and quality for our value equation (BFPQ) for all production.

They will be accountable for shaping and leading the European Quality Support and Product Development strategy.  Partnering closely with Buying Leadership teams across Europe, this role informs and supports buying strategies, enabling business growth through expert guidance in quality, product development, and production.

This is a strategic and future‑focused role, accountable for ensuring the organisation is prepared to support new markets, categories and vendor bases, and for embedding a unified, European Buying Support model.

KEY RESPONSIBILITIES

Quality Support & Product Development

• Set and lead the resourcing strategy for Quality Support & Product Development across European buying offices to ensure a dynamic, flexible, and scalable support model.
• Coach and develop a high performing team to identify, resolve, and prevent quality issues, ensuring commercial, fit‑for‑purpose, and Off‑Price–appropriate solutions.
• Manage and oversee the development of the Quality Assurance Co-ordinator role, ensuring that it is fully optimised and encompasses all key responsibilities required to deliver high operational standards
• Define and lead the approach to measuring and reporting on the value and impact of the department, including year‑on‑year performance and opportunities for optimising support in line with business priorities.
• Build and maintain strong partnerships with Global Product Development and Product Specialist teams, to ensure alignment on European quality standards
• Lead the delivery of European labelling and packaging strategy in partnership with US packaging teams and Buying offices, ensuring timely execution that meets European business needs and supports Global Sustainable Packaging goals.
• Build strong relationships with Royalty partners, managing contractual updates and ensure clear, timely communication across all relevant Buying teams.

Sustainability

• Lead collaboration with business stakeholders to deliver Sustainability objectives across production, packaging, and labelling.
• Maintain and strengthen the relationship with the Corporate Responsibility and US Sustainability team to ensure the European approach aligns with global strategy and standards.

Training and upskilling

• Lead the development of training programmes, in partnership with Buying Directors and the University, to support the onboarding and growth of new Buyers
• Oversee the delivery of relevant, up‑to‑date training content that strengthens Buying capability in production, quality, and product development.

KEY SKILLS, KNOWLEDGE & EXPERIENCE

• Previous experience as Garment Technologist or Product Developer within a large European and fast paced business.
• Highly skilled in evaluating product for fit, quality and performance and in depth knowledge of garment construction and pattern cutting techniques
• Thorough knowledge of garment production and finishing systems
• Extensive knowledge of fabric testing standards and care labelling
• Technical knowledge of fabric, yarn and colour specifications
• Thorough understanding of Sustainable accreditations, certifications and labelling relating to garments, fabrics and finishing
• An understanding of Children’s Clothing regulations and labelling requirements would be of benefit, but not essential. –
• Ability to risk assess product where appropriate
• Developed fashion sense for clothing design and construction and ability to communicate and interpret conceptual design ideas
• Good understanding of fashion retail processes
• Extensive global sourcing experience and expertise and ability to formulate a compelling sourcing strategy if required
• Ability to manage multiple projects personally and as a team leader
• Ability to lead and manage team of Product and Quality specialists as well as being able to work under own initiative
• Excellent interpersonal and communication skills and ability to act confidently and professionally when working with partners and stakeholders at all levels within the organisation. 
• High level of organisational skills with the ability to flex departmental support with the business needs 
• Ability to remain calm when working under pressure in a fast-paced environment.
• Excellent IT skills in order to be able to work with all IT systems that are required within the role.
• High attention to detail and effective written and verbal communication skills
• Ability to coach and mentor team members
• Creates a positive environment in which a diverse workforce can thrive
• Fosters an understanding of the company’s strategic direction in others
• Ability to see the big picture without losing sight of the details and can communicate effectively to the wider team
• Role Models our Leadership Competencies and Cultural Factors as Leader of Others
•  You must have the legal right to work in the country you are applying to.

Closing date for all applications is 8th March 2026.

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