Client Partner, Gaming & Apps (Mandarin Speaking) - Vietnam

About the Team:

Apps & Gaming Team looks after both the most advanced top clients in Vietnam, as well as acquiring New Apps in the Fin Tech, Crypto, Local Services, Travel & Gaming verticals. The team's mission is to establish Tik Tok's industry expertise & to grow share-of-wallet in the key industries, via customized solutions & strategic partnership with our top partners. This role requires strong technical knowledge in media solutions, and advanced consultative partnership skills.

Key responsibilities
As a Client Partner for Strategic Accounts, you will be the Account Lead for primary strategic clients.
This means that you will fully own the revenue goal for your book of business, drive strong QoQ and YoY revenue growth; And also fully own client relationships with senior stakeholders.
Ideal candidates will combine an exceptional ability to provide consultative selling; a passion for growing revenue; an outstanding ability to set strategic vision; and a willingness to execute the tactics. Success in this position requires strong sales and client-facing experience; problem-solving skills; a can-do mentality; the ability to thrive in a changing environment.

Media Solution & Product Expertise:

• Develop a solid understanding of Tik Tok's full funnel ad solutions in conjunction with the client's business needs, especially on Performance Ads solutions

• Serve as an external product consultant on Tik Tok's marketing solutions, and drive value-adding services to clients' business & strategy

• Lead and co-drive innovative & customized product development with strategic clients to further grow our share of wallet for Tik Tok

• Build effective collaboration and connections internally with key cross-functional teams to help drive the optimal client support model

Client Relationship Management:

• Establish and own meaningful relationships with the Head of Marketing in the client team, and occasionally with the C-Level

• Be a true business partner to your client, and lead the creation of comprehensive JBPs/Business Plans with clients' business strategy, market and industry trends in mind

• Provide white-glove customer service and act as an extended team to the client, across their Regional cross-functional teams

• Collaborate within Tik Tok cross-functional teams globally across product, marketing, legal, engineering and sales

Strategic Planning & Industry Insights:

• Have a bird-eye view of the overall industry insights and trend, and translate that into account level actions
• Strike a good balance of Strategy & Actions, able to move back and forth seamlessly from a strategic mindset to operational details

Requirements:

• Minimum Qualifications

• BA/BS degree in business, marketing, finance, technology or relevant field

• 3+ years of experience in ad sales, business development, or in-house marketing experience

• Fluency in Vietnamese, English & Chinese (Mandarin), both written and spoken, to manage partnerships with Chinese and local clients

• Ability to travel internationally as needed

• Preferred Qualifications

• 3+ Years of experience specialized in Performance Marketing, ideally in Travel, Fin Tech, Super Apps, e Commerce or Gaming

• Proven track record of managing senior external relationships, and strong ability in collaborating with product teams

• Resilience, open mindedness, professional maturity to manage ambiguity & adapt to a fast-moving environment