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Machine Learning Engineer (Aftersale Experience) - TikTok E-commerce Governance
Singapore
·
On-site
·
Full-time
·
1mo ago
Benefits & Perks
•Top Tier compensation with equity
•Learning and development stipend
•Parental leave program
•Health, dental, and vision coverage
Required Skills
Python
SQL
Apache Spark
About Us
Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology
Responsibilities
Tik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require Tik Tok's sponsorship of a visa.
Tik Tok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Tik Tok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us:
Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
The team use the most advanced AI technology to combat various risks/violations in Tik Tok's e-commerce platform, maintain platform security, build a good e-commerce ecosystem, and empower business teams to improve work efficiency. We pursue the ultimate risk detection capability. The fairness and sustainability of the e-commerce ecosystem, high-quality content and merchandise are areas where we are constantly striving for improvement.
- Utilize algorithms to expand the coverage of user rights in the after-sales process, ensuring a comprehensive and satisfactory experience for our customers.
- Develop and implement uplift models to optimize subsidy ranges in the after-sales domain, maximizing the return on investment (ROI) for subsidy projects.
- Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to gather requirements, design solutions, and integrate algorithms into our e-commerce platform.
- Conduct data analysis and experimentation to identify patterns, trends, and opportunities for improving the after-sales experience and subsidy strategies.
- Continuously monitor and evaluate the performance of implemented algorithms, making necessary adjustments and improvements based on feedback and data insights.
- Stay updated with the latest industry trends, research advancements, and best practices in e-commerce algorithms and after-sales optimization techniques.
Qualifications
- Bachelor's degree or above in computer science or related field
Email Address
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- Solid coding skills, ability to develop in a Linux environment, proficient in Python, Go, or C++- Solid foundation in data structures/algorithms, proficient in machine learning/deep learning theory, and rich practical experience- Familiar with 1-2 areas in Uplift Model, Causal Inference model, Causal Forest, GBDT- Excellent analytical and problem-solving skills, passionate about challenging problems- Good team spirit and strong communication skills Preferred Qualifications:
- Experience in user growth/subsidy/marketing plan/platform governance or overseas internet/e-commerce business is preferred.
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Client-provided location(s): Singapore
Job ID: Tik Tok-7371726836549912882
Employment Type: OTHER
Posted: 2024-10-28T00:38:48
Apply on company site
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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About TikTok

TikTok
Late StageA short-form video entertainment app and social network platform
10,001+
Employees
Los Angeles
Headquarters
$220B
Valuation
Reviews
3.1
3 reviews
Work Life Balance
1.5
Compensation
2.0
Culture
1.2
Career
1.8
Management
1.0
5%
Recommend to a Friend
Pros
Limited positive feedback available
Company size allows for potential opportunities
Technology platform experience
Cons
Mass layoffs and poor handling of terminations
Unprofessional management and HR behavior
Exposure to traumatic content without adequate support
Salary Ranges
52 data points
Mid/L4
Senior/L5
Mid/L4 · Applied AI Product Data Scientist
1 reports
$273,000
total / year
Base
$210,000
Stock
-
Bonus
-
$273,000
$273,000
Interview Experience
4 interviews
Difficulty
3.5
/ 5
Duration
21-35 weeks
Experience
Positive 0%
Neutral 25%
Negative 75%
Interview Process
1
Application Review
2
Recruiter Screen
3
Online Assessment
4
Technical Phone Screen
5
Onsite/Virtual Interviews
6
Team Matching
7
Offer
Common Questions
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
Data Structures
News & Buzz
25-Year-Old TikTok Star Khaby Lame Sells His Media Company for Nearly $1B - observer.com
Source: observer.com
News
·
5w ago
TikTok users say they're being censored after new owners were announced. The company says it's a tech issue. - Reason Magazine
Source: Reason Magazine
News
·
5w ago
TikTok users can't upload anti-ICE videos. The company blames tech issues
HN
·
5w ago
·
1,490
·
1000
TikTok is investigating why some users can't write 'Epstein' in messages - NPR
Source: NPR
News
·
5w ago