Agency Partnerships Manager (New York) - GBS

Tik Tok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results.

Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.

You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.

About the team & role:
At Tik Tok, our Global Business Solutions (advertising) team plays a crucial role in generating revenue by promoting our advertising solutions, onboarding new clients, driving effective ad campaigns, and more. As the Tik Tok community continues to grow at an unprecedented rate worldwide, our GBS team leads groundbreaking projects that are transforming the advertising industry in real time. This position sits within the US Enterprise Agency team and focuses on connecting Tik Tok's vibrant and growing creators and users with the brands and businesses they know and love. The Agency Partnerships Manager (APM) is responsible for hitting revenue goals, building relationships with advertising agencies, and helping agencies drive business results on Tik Tok through product consultation, education, and support. Success as an APM requires strong sales skills, a strong partnership with Client Solutions Managers (CSM), problem-solving skills, attention to detail, and the ability to thrive in a dynamic and changing environment. Tik Tok currently observes a hybrid working policy of 3 days in the office each week and 2 days working remotely. This position is full-time and based out of our New York City, NY office.

Responsibilities:

• Become an expert in Tik Tok solutions for businesses and adapt recommendations quickly to suit varying agency needs
• Lead account planning process that aligns agency and Tik Tok resources to maximize opportunities
• Create compelling sales presentations and proposals utilizing internal and external data
• Grow revenue, educate, and lead strategic conversations with clients and navigate complex relationships
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
• Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies
• Work cross-functionally within sales and other Tik Tok teams to drive revenue and increase customer satisfaction
• Identify opportunities to improve ad products and the customer experience

Requirements:

Minimum Qualifications:

• 5+ years of direct agency experience having done media sales, brand advertising, and/or online advertising experience
• Experience within digital and social media ecosystems (i.e.
• Digital TV CTV, V, OTT, Programmatic, social media, etc.)
• Experience within digital media (i.e., Digital TV CTV, OTT, social media, etc.)

Preferred Qualifications:

• Track record of building compelling presentations leveraging industry and internal proof points
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying
• Proven ability to establish relationships with advertisers, agencies, and C-level relationships
• Track record of delivering and exceeding revenue goals
• A team player and collaborator