About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile

Responsibilities

In ADSO, we are the EMEA AI Data Service and Operations team under Tik Tok Product (abbreviation: ADSO), mainly providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

About the Team & Role:

The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.

The Search Evaluation & Investigation function is dedicated to providing evaluation services for all of the Company's international products. Search quality evaluation is the measurement of the satisfaction level of search results through manual evaluation.

The Product Operations role interacts with images, video, text related to everyday life. Simply put, the evaluation team plays the role of the users of search, then rate and score search results based on the results' quality and user experience. Sensitive content can also be randomly encountered, including (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!

• Responsibilities- Evaluate cases daily to provide the product team with insights, feedback, which can then be translated into improvements and optimisation of key product metrics (e.g. page view, negative user feedback and click through rate).
• Assimilate and summarise search data, to build recommendations for improvement and optimisation.
• Accountable for improvement, by optimising SOP to ensure strong delivery of business team(s).
• Improve cost efficiency & analysis.
• Responsible for search evaluation, investigation, and other search-related business requirements and provide guidance to deliver all key project milestones and outcomes to optimize search results-related strategies.
• Work independently as the evaluation and investigation project designer, deeply understand the business, and be responsible for the overall process of the project, including planning, implementation and providing high-quality evaluation analysis to help with product optimisation.
• Work closely with Product Managers and technical teams to elaborate and optimize relevant evaluation standards or guidelines and output project SOPs to ensure that the evaluation meets expectations.
• Work closely with multiple business partners to ensure business metrics improvement and workflow optimisation.

Qualifications:

Minimum Qualifications:

• Proficiency in German language and full proficiency in English due to working with the German and English markets.
• Proficient in Mandarin language as the role requires regular interaction with Mandarin-speaking stakeholders.
• Work experience in search engines and social media platforms; Former experience in Search relevant business.
• Minimum 1 year of relevant experience in social media within a high-growth environment.

Preferred Qualifications:

• Experience in data analysis and proven experience in cross functional work and stakeholder management.
• Solid experience in project management, project operation, or familiarity with users' Internet usage habits.
• Ability to manage cross-functional operational efforts, work with data delivery, engineering, and product teams to ensure the smooth rollout of projects.
• Flexible, adaptable, proactive and self-motivated, and demonstrated ability to perform well in a highly and rapidly changing environment.

Client-provided location(s): Dublin, Ireland

Job ID: Tik Tok-7439712363118921992

Employment Type: OTHER

Posted: 2025-11-10T20:20:23
Search all jobs

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.

Search all jobs

Similar Jobs

Suggested Searches

mid jobsTikTok jobsAll jobs

Search Additional Jobs

Product Operations Specialist Jobs in Dublin, IrelandJobs in Dublin, Ireland