Monetization Strategy & Operations Manager

The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling Tik Tok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams.

We are looking for a high-caliber strategy and operations professional to join our team and support the LATAM Strategy and Operations business. This role combines the problem-solving mindset of top-tier consulting with strong operational execution and cross-functional leadership. The ideal candidate is highly analytical but equally adept at managing complex stakeholder relationships, driving process improvements, and translating strategic insights into day-to-day business actions.

Responsibilities:

• Strategic Planning: Partner with regional sales leadership to drive annual and quarterly planning processes, including goal setting, headcount allocation, and go-to-market strategy development.
• Business Rhythms & Operations: Design and lead the operational cadence for the region, including Quarterly Business Reviews (QBRs), weekly forecasting, and pipeline management to ensure the business operates efficiently.
• Stakeholder Management: Act as the primary strategic partner and liaison between Sales leadership, Product, Marketing, and central Strategy teams to align objectives and drive cross-functional initiatives.
• Process Improvement: Identify operational bottlenecks and lead initiatives to optimize sales processes, tooling, and workflows, ultimately increasing sales productivity and efficiency.
• Data-Driven Insights: Conduct analyses of key business drivers, client behaviors, and market trends to uncover growth opportunities and mitigate risks.
• Performance Monitoring: Develop and track core KPIs, leveraging dashboards and reporting tools to provide actionable visibility into business performance for senior leadership.
• Ad-Hoc Problem Solving: Respond to strategic business questions and operational challenges with clear, concise, and executive-ready recommendations.

Requirements:

• Minimum Qualifications

• Business-level proficiency in English and Spanish.

• 4+ years of experience in management consulting, business operations, strategy, or sales operations roles.

• Advanced proficiency in Excel and PowerPoint (Thinkcell is a plus).

• Exceptional stakeholder management skills, with a proven ability to influence and build consensus across diverse, cross-functional teams.

• Demonstrated track record of structured thinking, ability to define ambiguous problems, and deliver impactful, scalable solutions.

• Strong project management skills, with the ability to multitask, prioritize, and drive initiatives from ideation to execution with minimal supervision.

• Preferred Qualifications

• Highly self-driven, detail-oriented, and adaptable to a fast-paced, dynamic environment.

• Familiarity with data manipulation and visualization tools (e.g., SQL, Tableau, Power BI) to independently pull and analyze business data.