TikTok
TikTok

Shop - Logistics Operations Manager/Senior Manager - Japan

RoleOperations
LevelSenior
LocationTokyo, Japan
WorkOn-site
TypeRegular
PostedToday
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About the role

About The Team:

This team is responsible to be focus on developing short term and long term cost targets and related indicators of each business to ensure a reasonable cost structure and accurate data in order to drive growth and improve the end customer experience.

Responsibilities:

  • Integrate the development goals of the overall international logistics business and promote project optimization through collaboration with logistics partners;
  • Responsible for logistics operations for Japan's local logistics business in international e-commerce, working closely with the platform’s core logistics service providers, and focusing on the continuous optimization of overall operational quality;
  • Identify operational issues through data analysis and gain deep insights into the root causes via field research and on-site visits, then propose and implement solutions;
  • Communicate and coordinate effectively with cross-functional internal teams to drive achievement of business goals.

Requirements:

Minimum Qualifications:

  • Bachelor's degree or above, with a background in supply chain, logistics management, industrial engineering, or related fields;
  • Proficiency in both Japanese and English for work communication as this position requires to work with local and overseas logistic partners;
  • Capable of smooth coordination and collaboration with partners from multiple regions;
  • Experience in first mile & last-mile delivery operations;
  • Experience working with traditional fast-moving logistics operations.
  • Proficient in Mandarin (Nature of work to communicate with logistic partner internal stakeholders who is from China).

Preferred Qualifications:

  • Experience with e-commerce platforms is preferred;

Required skills

Operations management

Process improvement

Cross-functional coordination

About TikTok

Tokyo

Headquarters