Supply Chain Manager, Logistics Operation - Amsterdam

Byte Dance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures and geographies. Dedicated to building global platforms of creation and interaction, Byte Dance now has a portfolio of applications available in over 150 markets and 75 languages. It includes Tik Tok, Vigo Video, Douyin, and Huoshan.

Byte Dance's platforms aim to help users explore and discover the world's creativity, knowledge and moments that matter in everyday life, while empowering everyone to be a creator directly from their smartphones. We are committed to building a safe, healthy and positive online environment for all our users.

Responsibilities:

• Drive and manage day-to-day warehouse operations, including inbound, outbound, RMA (Return Merchandise Authorization), transfers, and stock takes; maintain inventory accuracy and ensure timely intervention on discrepancies.
• Serve as the first point of escalation for all supply chain operational matters within assigned regions; monitor and report operational KPIs, including asset accuracy and discrepancy metrics.
• Audit operational process flows to ensure adherence to logistics management and finance compliance requirements.
• Oversee and manage Logistics Service Providers (LSPs) or internal warehouse activities, and support last-mile delivery processes to LSPs or integrated warehouses.
• Perform hands-on physical warehouse activities such as goods receiving, transfers, and distribution, while operating TMS, WMS, and equivalent inventory management systems.
• Collaborate with cross-functional teams including Supply, Infrastructure Engineering, Network, Security, and Platform; execute complex relocation, decommission, and liquidation plans.
• Manage EU and Norway import/export processes, including CPC and HTS classification, BTI rulings, bonded warehousing regulations, load factor calculations, and carbon emission methodology to support green logistics.

Requirements:

• Minimum Qualifications

• Bachelor degree in a supply chain or logistics management field, or equivalent practical experience

• 5+ years of Supply Chain and Logistics Management experience within Data Center space

• Familiarity with TMS, WMS and inventory management equivalent systems

• Experience executing multiple tasks simultaneously in a fast-paced, ambiguous environment

• Experience collaborating with individuals across internal and external organizations, other geographies, and a "hands-on" approach to accomplish all necessary tasks

• Self-driven. Adaptive to multi-culture environment

• Professional proficiency level is required in English

• Preferred Qualifications

• Master degree in supply chain management.

• Experience with data center hardware, including servers and network equipment

• Analytical skills to query data sources and glean insights from complex data

• Knowledge of and experience with regional customs regulations on exports, import experience. Global Trade regulations experience is a plus.