Creator Operations Lead - TikTok Local Services

About the Team:

Tik Tok Local Services (Tik Tok GO) is a one-stop commerce solution that connects global users with local services through the creative use of Tik Tok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.

With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.

Responsibilities:

1. Oversee local services creator onboarding, incubation, and operational workflows to enhance content production efficiency.
2. Develop and implement strategies to drive creator growth, engagement, and monetization opportunities
3. Manage partnerships, performance analytics, and platform compliance to optimize creator success.
4. Collaborate with cross-functional teams to streamline operations and scale creator programs effectively.

Requirements:

Minimum Qualifications:

• Bachelor's degree or above, more than 5 years of operation-related work experience
• Good communication and coordination skills and strong empathy, master the operation methodology of creators and KOL.
• Experience managing team.
• Highly analytical mindset with a strong understanding of performance metrics.

Preferred Qualifications:

• Preferred experience working as part of a global or international team.
• Experience in creator economy / operations preferred.