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Trust & Safety Product Manager - USDS

TikTok

Trust & Safety Product Manager - USDS

TikTok

New York, NY

·

On-site

·

Full-time

·

1mo ago

Compensation

$165,120 - $311,600

Benefits & Perks

Generous vacation

Competitive base salary and bonus

Professional development

Parental leave

Stock options or RSUs

Learning

Parental Leave

Required Skills

Amplitude

SQL

Figma

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile

Responsibilities

About the USDS Product Safety Team:

A part of USDS Trust and Safety, Product Safety is a small-but-mighty team bringing together expertise of Product Managers across a variety of issues and feature verticals into one group. The mission of USDS Product is to safeguard Tik Tok and Tik Tok users in the areas of Minor Safety, Account Safety, Integrity & Authenticity, AIGC, Extreme Risk and other high impact areas.

We are looking for an experienced Product Manager to help expand our team's work delivering this mission. As a Product Manager, you will collaborate with data science, policy, engineering, operations, and Global Trust and Safety teams to develop strategies and build features that ensure user safety. You will need to wear a variety of hats as you work with these different teams in order to ensure project success.

This full-time position is based in San Jose, Los Angeles, or New York.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:

  • Drive the Trust & Safety product strategy for the US in one or more of the following areas: misinformation, deceptive networks of accounts, spam, fraud, AI-generated content, LIVE safety, Search Safety, Lemon8 Safety.
  • Architect and implement safety systems to keep Tik Tok safe, including user-facing products, scaled content moderation and machine learning moderation
  • Have a deep understanding of machine learning model development and measurement to partner with our Machine Learning Engineering (ie. Algo) teams to develop proactive detection for bad actors or violative content
  • Lead the ideation, prioritization, and execution of initiatives within the Trust and Safety domain
  • Lead cross-functional initiatives around user research, product ideation, KPI design, A/B testing and go-to-market
  • Define the long-term product roadmap and OKRs; collaborate with partner teams on product, technical, and privacy decisions
  • Ensure our products and strategies meet local and regional compliance, legal and security requirements
  • Manage competing priorities in a fast-paced, ambiguous, and constantly changing environment
  • Work with global teams across multiple regions, time zones, languages; open to domestic and international travel

Qualifications

Minimum Qualifications:

  • BA/BS degree in Computer Science, Information Systems, Economics, Engineering, Business Management or equivalent
  • A preferred minimum of 5 years in Product Management for consumer-facing mobile, social media or SaaS companies
  • 3+ years in Trust & Safety or Risk Management roles
  • Proven track record of leading successful product initiatives in a fast-paced environment
  • Strong analytical skills to drive product decisions with data
  • Excellent communication and project management skills, with the ability to work effectively across diverse teams and influence stakeholders at all levels
  • Knowledge of online digital safety and a deep understanding of abuse trends specific to US cultural norms and sensitivities

Preferred Qualifications:

  • Experience in understanding, detecting and moderating AI-generated content using Machine Learning or human moderation teams
  • Experience in product management with cross-functional teams, including both technical and non-technical audiences, across different time zones, cultures, and languages
  • Adept at collaborating with technical teams such as Data Science, Machine Learning and Software Development teams
  • Expertise in Integrity & Authenticity, Fraud/Spam Detection, Deceptive Networks of Accounts, Trust & Safety, Mis Information, Search Safety, or related areas
  • Understanding of safety-by-design principles and tech industry policies
  • Experience managing products related to human and/or machine-based moderation for removing harmful content is highly desirable
  • Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
  • Your resilience and commitment to self-care to manage the emotional demands of the role.

Job InformationFor Pay Transparency Compensation Description (annually)

The base salary range for this position in the selected city is $165120 - $311600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and3. Exercising sound judgment.

Client-provided location(s): New York, NY

Job ID: Tik Tok-7514101235700992263

Employment Type: OTHER

Posted: 2025-06-12T00:33:22
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Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • Life Insurance
  • Fitness Subsidies
  • Short-Term Disability
  • Long-Term Disability
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes

Parental Benefits

  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Snacks
  • Pet-friendly Office
  • Happy Hours
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Company Equity

Professional Development

  • Promote From Within
  • Access to Online Courses
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Mentor Program

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

Company Videos

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Senior/L5

Senior/L5 · AI Product Manager

1 reports

$390,013

total / year

Base

$300,010

Stock

-

Bonus

-

$390,013

$390,013

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures