Shop Business Operations (BPO) Specialist (Third-party Associate, Japan)
포지션 소개
About the Team:
The Tik Tok Shop operations team aims to build an efficient and diverse content-commerce ecosystem. Its sub-teams work closely together to maximise value and solve problems for sellers, creators and users.
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Key Responsibilities
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Revenue-related Data Collection, Analysis & Administrative Support (50%): collect and analyse sales / revenue-related data, support materials preparation and provide general administrative support to the team.
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Internal Training Materials (30%): create internal training materials for the team and related departments.
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Incentive Configuration & Distribution (20%): use internal tools to configure and distribute incentives targeted at sellers and creators.
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Working Conditions
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Working hours: 10:00–19:00, 1-hour break (nominally 12:00–13:00, may be taken flexibly according to workload)
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Overtime: approximately 20–30 hours per month
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Office: Byte Dance K.K. Head Office, Shibuya Hikarie
Requirements:
- Minimum Qualifications
- 1+ years of data analysis experience using BI tools (required).
- Able to collect and analyse sales / operations data accurately and support preparation of business materials.
- OA skills: Word intermediate, Excel intermediate, PowerPoint beginner; Access not required.
- Able to work with Lark (internal communication) and Zoom (meetings).
- Language requirement：TOEIC 730 recorded in the staffing request. Used for internal materials.
Preferred Qualifications:
- SQL proficiency.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy
