The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery. Lead Product Managers are trusted advisors to senior stakeholders and are responsible for understanding their needs, driving commercial results and supporting them on their journey to providing more successful customer experiences.

Job responsibilities

• You will cultivate meaningful relationships with client stakeholders, bridging technical and business worlds while developing a deep understanding of a client's strategy, structure and business model.

• Drive the overall product development lifecycle and continuously deliver undeniable value to our clients.

• Create the go-to-market strategy, ensuring operational readiness to support the product experience.

• Through collaboration with your product team and client stakeholders, build a shared product vision and roadmap and execute on it.

• Frame and run rapid experiments to test new business ideas.

• You will define key metrics of success and use data to inform your decisions.

• Track industry trends and the competitive landscape, undertake formative research, perform data analysis and generate insights to inform the product strategy and target market segment.

• Own the product backlog while constantly evolving and prioritizing it based on user research, data and the latest changes in the market and the business.

• Ensure ongoing buy-in and support from stakeholders and bring in external research to validate.

• Contribute to the growth and impact of our evolving business by taking an active part in recruiting, community building, mentorship and driving best practices.

• Act as an Engagement Lead, driving and managing a cross-functional team of 5-6 people to ensure seamless execution.

• Leverage AI fluency to integrate artificial intelligence into the product development process and overall strategy.

Job qualifications

Technical Skills

• You have a track record delivering successful products to market.

• You can work both the portfolio and product level — defining and executing a strategy, and shaping a vision and translating it into a roadmap with clear business and customer value-based measures of success.

• You have experience in user research and a deep understanding of design methods and processes.

• Passion and perseverance for creating best-in-class software products which deliver an outstanding customer experience.

• Good understanding of agile software development practices and product maintenance/support processes.

• You enjoy leveraging data to improve one's understanding of user needs, product performance and value created for the customer.

• Demonstrated experience building products from 0 to 1 and successfully scaling them in complex environments.

• Comfortable using AI tools as a core part of your daily product management and ideation process.

Professional Skills

• You enjoy collaborating with a multidisciplinary team to determine the best product-market fit, technical implementation and release schedule.

• You naturally cultivate effective collaboration between Thoughtworks and client teams by fostering open communication and advocating for shared outcomes.

• You have a bias for action and can break down complex problems into tangible steps that drive product development at speed.

• You provide thought leadership, leveraging your extensive expertise to advise stakeholders, facilitate workshops, coach product teams, introduce best practices, identify roadblocks and generate solutions for resolving them quickly.

• You have a knack for prioritization, obtaining buy-in from stakeholders and resolving conflicts as they arise.

• You're analytical; you know that your product must provide tangible business value and can gather the right requirements and market data analysis to support your work.

• But you're right-brained, too; you know the power of effective storytelling and can easily synthesize research insights into clear, impactful messaging.

• You have a bias for action, and can break down complex problems into tangible steps.

• You enjoy motivating committed, smart people to do the best work of their careers.

• Exceptional stakeholder management and consulting skills with the ability to navigate senior client environments.

• Deep understanding of Middle Eastern market dynamics, including local organizational behavior and consumer cultural nuances.

Important:

• Travel Expectation: Willingness to travel to Riyadh, KSA, up to 50% of the time (typically two weeks per month) is required for this role.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.

Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.

We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

See here our AI policy.