Work Schedule

Standard (Mon-Fri)

Environmental Conditions

• Able to lift 40 lbs. without assistance
• Laboratory Setting
• Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
• Will work with hazardous/toxic materials

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Location/Division

Hillsboro, Oregon M&SA EM develops, manufactures, and supports sophisticated microscopy workflows for micro-, nano-, and picometer scales. Worldwide Electron Microscopy employees, using hardware, software, and applications expertise in the electron, ion, and light microscopy fields, significantly help guide our customers' pursuit of discovery and resolution to global challenges in material sciences, life sciences, and electronics around the world.

About the Role

Joining Thermo Fisher Scientific means doing impactful work such as aiding in cancer research and ensuring food safety, with support for your career goals.

As a Field Service Engineer, you will handle on-site installations, maintenance, and repairs of sophisticated systems. You will test equipment, train customers, and lead projects.

Responsibilities

• As the primary field service engineer for the region, make sure to meet customer needs efficiently
• Conduct on-site tool installations and follow testing procedures to ensure accurate working order
• Conduct on-site scheduled planned maintenance visits
• Offer solving and repair support for customers and other field service personnel
• Cultivate and develop positive working relationships with customers, system users, and company personnel
• Successfully complete technical training as required
• Proactively seek out additional learning opportunities both inside and outside of the region
• Travel, sometimes on short notice, to customer sites to resolve problems or support colleagues
• Complete and submit administrative reports
• Partner with colleagues to acquire or provide technical mentorship and training
• Provide training for users on system operation
• Make yourself available to train and mentor new field service engineers
• Provide feedback to product quality teams

Education

• 2-year technical degree, equivalent military, or technical training preferred
• High School Diploma or G.E.D equivalent required

Experience

• Minimum of 3-5 years of hands-on technical experience installing, repairing, and calibrating tools such as SEM, TEM, FIB, Probers, or similar systems preferred

Knowledge, Skills, Abilities

• Detailed understanding and extensive experience solving and repairing ultra-high vacuum, high voltage, mechanical, and computer issues
• Consistent track record solving complex problems by process of elimination techniques down to the component level
• Able to read and interpret schematics
• Literate in Windows software environments
• Ability to partner effectively with customers and colleagues
• Excellent interpersonal communication skills; must have professional working proficiency in English
• Able to acquire a valid passport to travel regionally and internationally as required
• Must possess a valid driver's license
• Physical requirements include the ability to lift up to 50 lbs.
• Able to secure entrance to US Government laboratories and facilities, if required

Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.