채용
Required Skills
Customer Service
Work Schedule
First Shift (Days)
Environmental Conditions
Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Shift: 1st Shift
Shift Schedule: 8:00am - 4:30pm
- Mon
- Fri
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division Specific Information
Unity Lab Services (ULS) – On‑site customer support environment.
Discover Impactful Work
Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world‑class experts to address our customers' unique laboratory business needs. Our inventory management specialists use intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk. In this role, you will support critical inventory operations that keep scientific workflows running smoothly.
A Day in the Life:
- Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
- Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
- Own customer interactions—respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
- Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
- Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE
- Proactively monitor stock levels and flag gaps or issues to prevent operational impacts
- May perform other duties as assigned by the Supervisor
Keys to Success
- Strong customer service orientation with excellent communication skills.
- Ability to work independently with accuracy, accountability, and attention to detail.
- Comfort using scanning tools, mobile apps, and basic Microsoft Office applications.
- A proactive, solution‑focused mindset and commitment to teamwork.
- Reliability and consistency in daily operations.
Education
- High school diploma or equivalent required.
Experience
- 2–3 years of customer‑facing, retail stocking, warehouse, or inventory‑control experience preferred
Knowledge, Skills, Abilities
- Confident using RF handheld scanners or mobile scanning applications and basic Microsoft Office tools.
- Excellent verbal and written English communication skills—especially via email—with a friendly, solution‑focused approach.
- Strong attention to detail and organizational skills.
- A self‑starter who thrives in a structured, process‑driven environment.
- Ability to collaborate effectively with customers and internal partners.
Physical Requirements / Work Environment
The role primarily involves working independently at customer sites, which may include areas with chemical‑based allergens such as penicillin and tetracycline. Personal protective equipment—such as lab coats, coveralls, facemasks, and steel‑toe shoes—is often required. The position requires regular lifting of 30–40 lbs (up to 50 lbs occasionally) and the use of pushcarts or forklifts to move materials up to 100 lbs. Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments. Overtime may be required based on business needs.
What We Offer
Compensation
- Competitive hourly pay rate
- Additional shift differential for 2nd and 3rd shift positions
- Annual performance‑based bonus
- Annual merit performance‑based increase
Excellent Benefits
- Medical, Dental, & Vision benefits — effective Day 1
- Paid Time Off & Designated Paid Holidays
- Retirement Savings Plan
- Tuition Reimbursement
- Employee Referral Bonus
- Career Advancement Opportunities
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About Thermo Fisher

Thermo Fisher
PublicThermo Fisher Scientific Inc. is an American life science and clinical research company. It is a global supplier of analytical instruments, clinical development solutions, specialty diagnostics, laboratory, pharmaceutical and biotechnology services.
10,001+
Employees
Waltham
Headquarters
Reviews
3.9
2 reviews
Work Life Balance
3.5
Compensation
2.5
Culture
3.5
Career
4.0
Management
3.0
65%
Recommend to a Friend
Pros
Large company with extensive resources
Structured internship program
Career opportunities in product management
Cons
Low compensation ($22/hour)
High cost of living in location
Expensive housing/rent
Salary Ranges
2,260 data points
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Manufacturing Technician
177 reports
$52,776
total / year
Base
$50,360
Stock
-
Bonus
$2,416
$42,159
$66,646
Interview Experience
8 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Offer Rate
12%
Experience
Positive 12%
Neutral 63%
Negative 25%
Interview Process
1
Application Review
2
Recruiter Screen
3
Hiring Manager Interview
4
Panel Interview
5
Final Interview
6
Offer
Common Questions
Technical Knowledge
Behavioral/STAR
Past Experience
Culture Fit
Industry Specific
News & Buzz
Thermo Fisher Scientific Earnings Call Highlights Steady Growth - TipRanks
Source: TipRanks
News
·
6w ago
Thermo Fisher Scientific stock price slides to $578.61 after 2026 outlook; what to watch Monday - TechStock²
Source: TechStock²
News
·
6w ago
Lingohr Asset Management GmbH Raises Stock Position in Thermo Fisher Scientific Inc. $TMO - MarketBeat
Source: MarketBeat
News
·
6w ago
Thermo Fisher closing another Mass. site, laying off over 100 - NBC Boston
Source: NBC Boston
News
·
6w ago