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Field Service Engineer

Thermo Fisher

Field Service Engineer

Thermo Fisher

Bengaluru, India

·

On-site

·

Full-time

·

2w ago

Required Skills

Electronics troubleshooting

Mechanical repair

Customer service

Technical communication

Windows

MS Office

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role, you'll represent our company, delivering exceptional technical service while building strong relationships with customers who are advancing critical research and innovation. You'll install, maintain, and repair a diverse range of high-value analytical instruments, from electron microscopes to chromatography systems. You'll combine technical expertise with customer service skills to solve complex problems and help our customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer.

REQUIREMENTS:

  • Bachelor's Degree, no prior experience required. Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred
  • Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
  • Advanced degrees or specialized certifications are a plus
  • Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
  • Excellent customer service skills and professional demeanor
  • Strong verbal and written communication abilities
  • Fluency in English required; additional language skills welcome
  • Demonstrated problem-solving capabilities and analytical thinking
  • Proficiency with Windows operating systems, MS Office, and service management software
  • Ability to read and interpret technical diagrams, schematics and documentation
  • Valid driver's license and ability to travel up to 50-75%
  • Physical ability to lift up to 50 lbs and stand for extended periods
  • Experience with ultra-high vacuum systems and high voltage equipment preferred
  • Availability to work flexible hours and respond to emergency service calls
  • Must be able to obtain necessary credentials to access customer facilities
  • Strong organizational skills and ability to manage time effectively
  • Collaborative mindset with ability to work independently

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About Thermo Fisher

Thermo Fisher

Thermo Fisher Scientific Inc. is an American life science and clinical research company. It is a global supplier of analytical instruments, clinical development solutions, specialty diagnostics, laboratory, pharmaceutical and biotechnology services.

10,001+

Employees

Waltham

Headquarters

Reviews

3.9

2 reviews

Work Life Balance

3.5

Compensation

2.5

Culture

3.5

Career

4.0

Management

3.0

65%

Recommend to a Friend

Pros

Large company with extensive resources

Structured internship program

Career opportunities in product management

Cons

Low compensation ($22/hour)

High cost of living in location

Expensive housing/rent

Salary Ranges

2,260 data points

Mid/L4

Mid/L4 · Adobe Analytics Launch Developer

1 reports

$137,796

total / year

Base

$105,997

Stock

-

Bonus

-

$137,796

$137,796

Interview Experience

8 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

12%

Experience

Positive 12%

Neutral 63%

Negative 25%

Interview Process

1

Application Review

2

Recruiter Screen

3

Hiring Manager Interview

4

Panel Interview

5

Final Interview

6

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit

Industry Specific