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Regional Site Specialist

Thermo Fisher

Regional Site Specialist

Thermo Fisher

Cambridge, Massachusetts, USA

·

On-site

·

Full-time

·

4d ago

Required Skills

Customer Service

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials

Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Will work with hazardous/toxic materials

Job Description:

As part of the Thermo Fisher Scientific team, you’ll contribute to meaningful work that has a global impact. Join colleagues who bring our Mission to life every day—enabling our customers to make the world healthier, cleaner, and safer.

How do we make an impact?

Unity Lab Services provides integrated lab service, support, and supply management. Our customized offerings and experienced service teams flex to meet each customer’s unique laboratory needs.

What will you do?

  • Travel to multiple customer facilities across the Greater Boston region to support scheduled and unscheduled coverage needs.
  • Manage inventory: stockrooms, POU areas, and product dispensing.
  • Support order entry, order expediting, and customer service requests.
  • Handle chemical management including receiving, registration, and tracking.
  • Perform glass wash operations from cleaning through sterilization and inspection.
  • Support dock, receiving, and shipping activities.
  • Drive a culture of process improvement.
  • Perform additional duties as assigned.

How will you get here?

Education:

  • High school diploma or GED required.
  • Bachelor’s degree in a related field preferred.

Experience:

  • Customer service experience required.
  • 1+ year of experience in a laboratory environment preferred.
  • Knowledge of OSHA General Industry standards preferred.
  • GxP experience and IATA/DOT certification are a plus.

Knowledge, Skills, Abilities

  • Reliable transportation.
  • Strong communication skills and a commitment to excellent customer service while upholding Thermo Fisher values.
  • Proficiency with Microsoft Office and strong organizational skills.
  • Ability to work safely and adapt to varied work environments.

Physical Requirements / Work Environment:

  • May work in areas where chemical-based allergens are present.
  • Required PPE may include lab coats, coveralls, hoods, masks, hairnets, gloves, steel-toe shoes (required for all colleagues), bump hats, and safety glasses.
  • Regularly lift 30–40 lbs; occasionally up to 50 lbs.
  • Use equipment such as pushcarts, pallet jacks, cylinders, and forklifts; may push/pull up to 100 lbs.
  • Long periods of standing, walking, and material handling.
  • Work in varied temperature environments (cold rooms, outdoors, etc.).
  • Ability to work overtime or independently as needed.

Benefits:

We offer competitive compensation, healthcare, and a range of employee benefits. Thermo Fisher Scientific provides an innovative, growth-focused culture built on integrity, intensity, involvement, and innovation.

Apply today: http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on any protected basis.

Compensation and Benefits:

The hourly pay range estimated for this position based in Massachusetts is $19.64–$26.60.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Compensation and Benefits

The hourly pay range estimated for this position based in Massachusetts is $19.64–$26.65.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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About Thermo Fisher

Thermo Fisher

Thermo Fisher Scientific Inc. is an American life science and clinical research company. It is a global supplier of analytical instruments, clinical development solutions, specialty diagnostics, laboratory, pharmaceutical and biotechnology services.

10,001+

Employees

Waltham

Headquarters

Reviews

3.9

2 reviews

Work Life Balance

3.5

Compensation

2.5

Culture

3.5

Career

4.0

Management

3.0

65%

Recommend to a Friend

Pros

Large company with extensive resources

Structured internship program

Career opportunities in product management

Cons

Low compensation ($22/hour)

High cost of living in location

Expensive housing/rent

Salary Ranges

2,260 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Manufacturing Technician

177 reports

$52,776

total / year

Base

$50,360

Stock

-

Bonus

$2,416

$42,159

$66,646

Interview Experience

8 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

12%

Experience

Positive 12%

Neutral 63%

Negative 25%

Interview Process

1

Application Review

2

Recruiter Screen

3

Hiring Manager Interview

4

Panel Interview

5

Final Interview

6

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit

Industry Specific