With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

A Manager, Home Sale Policy plays a pivotal role in managing and coordinating the transition of associates moving from one geographic location to another—whether domestically or internationally. They are responsible for ensuring that every aspect of the move is as smooth, stress-free, and efficient as possible, serving as both guide and advocate for associates throughout the process. The role requires a blend of project management, communication, cultural sensitivity, and logistical expertise.

Key Responsibilities:

• 15% - Collaboration and Communication
• Collaborate with Talent Acquisition and Human Resources teams throughout the organization to ensure associates are provided with appropriate relocation benefits. Address and resolve any issues that arise during the relocation process, such as shipment delays, housing complications, or administrative hurdles.
• 15% - Documentation and Analysis
• Prepare a comprehensive budget for each relocation, with regular updates throughout the process. Documenting all aspects of the move in relocation tracking system.
• 70% - Relocation Coordination Management
• Guide relocating associates through the process of selling their current homes, referring to network brokers and overseeing the marketing of the home. Collect all applicable referral fees from network-affiliated brokers. Assess break lease and new property closing costs to ensure adherence to company policy. Meet with associates to understand their specific relocation needs, preferences, and challenges. Gather information regarding destination, family requirements, and any unique circumstances. Refer associate to BCD Travel for all relocation travel. Liaise with third party relocation management company, real estate brokers, van lines, temporary housing, and other vendors to ensure all aspects of the relocation are covered. Identifying appropriate accommodations and managing the coordination of short-term housing arrangements. Refer the associate to a network-affiliated broker who can provide support in identifying suitable housing options in the new location.

Direct Manager/Direct Reports:

• This Position typically reports to the Director, Mobility
• This position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Georgia real estate broker’s license or real estate salesperson license required

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite
• Demonstrated project management skills
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• Professional Experience: Minimum of 3 to 5 years in relocation services or real estate.
• Proven experience engaging with senior executives.
• Organizational Skills: Outstanding time management, multitasking, and prioritization abilities.
• Attention to Detail: High level confidentiality and sensitivity in handling documents, contracts, and client information.
• Interpersonal Skills: Demonstrated ability to work empathetically with individuals from diverse backgrounds.
• Cultural Awareness: Sensitivity to cultural differences and willingness to learn about new environments.
• Problem-Solving: Proactive, creative and resourceful approach to addressing challenges and anticipating needs before they arise.
• Technical Proficiency: Comfort with digital tools, relocation management software, and standard office applications.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 5

Competencies:

• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results
• Interpersonal Savvy
• Resourcefulness

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $80,000 - $115,000