Internship, Instructional Designer, Service Content Development (Winter/Spring 2027)

What to Expect

Consider before submitting an application:

This position is expected to start January 2027 and continue through Winter/Spring term (ending approximately May 2027) or continuing into Summer 2027 if available and there is an opportunity to do so. We ask for a minimum of 12 weeks, full-time (40 hours/week) and on-site, for most internships. Our internship program is for students who are actively enrolled in an academic program. Recent graduates seeking employment after graduation and not returning to school should apply for full-time positions, not internships.International Students: If your work authorization is through CPT, please consult your school on your ability to work 40 hours per week before applying. You must be able to work 40 hours per week on-site. Many students will be limited to part-time during the academic year.

As an Instructional Design Intern, you will create training content for the Service teams. You are pursuing instructional design studies and can work with technical content, ideally in automotive service. You will plan, execute, and evaluate projects while ensuring the success of training curricula. Collaboration with subject matter experts and training managers is key to identifying needs and designing solutions. You will also manage and support course evaluations within your scope.

Location: Any Sales, Service, Training Location

What You’ll Do

• Design and develop engaging, effective instructor-led and e Learning courses that align with project plans, adult learning theories, and style guides
• Ensure training content is clear, grammatically correct, and meets customer expectations
• Capture requirements, build designs, develop content, and evaluate outcomes
• Collaborate with Subject Matter Experts and stakeholders to scope curricula requirements
• Work with e-learning developers and multimedia specialists to publish interactive courses

What You’ll Bring

• Portfolio Required
• Currently pursuing a degree or recently completed a degree in Instructional Design, Adult Learning, or related field preferred
• Strong understanding of adult learning theory, including ADDIE model, Bloom’s Taxonomy, and learning styles
• Proficient in Microsoft Office Suite, with advanced skills in Power

Point and Share Point:

• Experience with learning management systems and platforms like Articulate Storyline and Rise preferred
• Excellent verbal, written, and interpersonal communication skills for delivering complex technical training
• Strong time management, organizational, project planning, and feedback skills