Sales Supervisor, Used

What to Expect
As Sales Supervisors at Tesla, you lead our sales floor teams, ensuring an outstanding customer experience, fostering team development, and overseeing daily sales operations to drive success.
What You’ll Do

• Lead and guide a sales team of Tesla Advisors, setting individual and team targets
• Train and develop team members on sales and delivery processes to enhance the overall customer experience
• Monitor daily deliveries, create reporting metrics, and review information with the Manager to meet and exceed KPIs
• Collaborate with other departments, particularly Operations Manager and Service Department, to ensure seamless customer interactions
• Represent Tesla professionally when communicating internally and externally and resolve customer concerns promptly
• Recruit, train, and develop management teams and employees, and ensure adherence to Tesla policies and procedures
• Control store expenses, maintain showroom standards, and ensure facility maintenance is aligned with brand guidelines

What You’ll Bring

• Associate's degree or equivalent experience
• Self-starting entrepreneur with exceptional time-management and problem-solving skills
• Dedicated and ethical approach to sales and sales operations
• Ability to develop collaborative relationships and act as a well-respected, trusted partner
• Ability to work evenings and weekends in a retail environment
• Valid driver’s license required
• For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
• For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license