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Required Skills
Customer Service
Job Description Summary:
As an Online Listing Coordinator working for Taylor Morrison you will assist the Online Listing Mangers with managing all Online Listing and Website related activities in an efficient and effective manner by providing analytical, organizational and coordination support. This role is critical to the customer experience which starts online for more than 80% of our customers and is a key to ensure the customer continues their home buying journey from the online resources transferring to our internet home consultant and community sales consultants.
Job Details
We trust that as an Internet Sales Listing Coordinator you will: (responsibilities)
- Assist OLMs with all MLS and Website listing efforts for the assigned area
- Assist OLM’s with all MLS listings for all Taylor Morrison communities within a Region to include:List all showcase homes on MLS. To include terminating and relisting of showcase homes as necessary due to increased DOM
- List showcase homes on the MLS for comp purposes
- Create meaningful home descriptions for showcase homes incorporating their unique selling features
- Upload and add photo descriptions to all showcase home photography
- Price and status updates
- Communicate with Sales Team to ensure accuracy of listings
- Schedule open houses
- Close out homes with pertinent information within required time period
- Upload floor plans and necessary/required documents when deemed appropriate
- Upload Virtual Tours
- Ensure HOA dues and tax information is accurate
- Engage in all company policies, such as blueprint copyright, etc.
- Assist OLM’s with all website listings for all Taylor Morrison communities within a Region to include:List all showcase homes on website
- Update and assist with all website information with all site sources that pertain to showcase homes
- Price and status updates
- Creating meaningful home descriptions for showcase homes incorporating their unique selling features
- Upload and distribute all showcase home photography, videos and virtual tours to Sales Team
- Assist with other projects as needed
- Stay current on all MLS Rules and Regulations
- You are willing to perform other duties as assigned
What you will need: (competencies, behaviors & attributes)
- Detail-Oriented
- Dependable/Consistent
- Ethics & Integrity
- Open Minded
- Persistence
- Resilient
- Sense of Urgency
About you:
- 2-5 years of real estate or administrative experience (both New Home Sales Experience & General Real Estate Experience Preferred but Not Required)
- Rotating weekend coverage required
- You are proficient in all Microsoft Office Applications as well as have savvy computer skills
- You are strong in both oral and written communication skills as well as having strong organization skills
- You are very organized and good at documentation
- You are customer service oriented and believe the customer is our number one priority
- You understand the need to be flexible and prioritize tasks in order to meet deadlines
FLSA Status: Non-Exempt
Will have responsibilities such as:
- This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Report to Division/Corporate Office/Community daily and adhere to schedule
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face to face conversations with customers, co-workers and higher level manager
- Ability to sit or stand for long periods of time and move around work environment as needed
- Ability to operate a motor vehicle if applicable
- Comply with company policies and procedure
Physical Demands:
- Must be able to able to remain in a stationary position up to 50% of the time
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Benefits of Working With Taylor Morrison
We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:
- Competitive Compensation
- Health Care
- Medical/Dental/Vision/Prescription Drug Coverage
- 401(k) with Company Matching Contributions
- Flexible Spending Accounts
- Disability Programs
- Employee & Dependent Life Insurance
- Vacation & Company Holidays
- Tuition Reimbursement
- Employee Home Purchase Rebate Program
- Home Mortgage Program
- Employee Assistance Program (EAP)
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About Taylor Morrison
Reviews
3.2
10 reviews
Work Life Balance
3.7
Compensation
2.8
Culture
3.8
Career
2.5
Management
2.9
45%
Recommend to a Friend
Pros
Great culture
Good work life balance
Great leadership/management
Cons
Poor management/leadership issues
Micromanagement
Low compensation/pay issues
Salary Ranges
1 data points
Senior/L5
Senior/L5 · Senior Tax Accountant
1 reports
$92,000
total / year
Base
$80,000
Stock
-
Bonus
-
$92,000
$92,000
Interview Experience
39 interviews
Difficulty
3.1
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 67%
Neutral 14%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
News & Buzz
AlphaQuest LLC Purchases 19,098 Shares of Taylor Morrison Home Corporation $TMHC - MarketBeat
Source: MarketBeat
News
·
6w ago
Lisanti Capital Growth LLC Purchases Shares of 55,425 Taylor Morrison Home Corporation $TMHC - MarketBeat
Source: MarketBeat
News
·
6w ago
We Like These Underlying Return On Capital Trends At Taylor Morrison Home (NYSE:TMHC) - Yahoo Finance
Source: Yahoo Finance
News
·
8w ago
Taylor Morrison Looks Cheap, But Mortgage Rates Still Call The Shots - Finimize
Source: Finimize
News
·
8w ago
