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Digital Business Manager

T-Mobile

Digital Business Manager

T-Mobile

2 Locations

·

On-site

·

Full-time

·

1w ago

Compensation

$79,000 - $142,400

Benefits & Perks

Healthcare

401(k)

Equity

Paid Time Off

Parental Leave

Pet Insurance

Commuter Benefits

Learning Budget

Healthcare

401k

Equity

Parental Leave

Pet Insurance

Commuter

Learning

Required Skills

Digital Marketing

Data Analysis

Excel

PowerPoint

Tableau

Adobe Analytics

Project Management

Customer Segmentation

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

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Job Responsibilities:

  • Define and execute digital marketing activities to support business goals and optimize campaign and site performance
  • Manage customer segmentation and tailored digital experiences to improve traffic flow and retention
  • Develop planning materials, forecasts, and performance measurements to set up projects for success and optimize results
  • Communicate marketing objectives, strategies, and progress to key stakeholders effectively
  • Analyze performance, behavioral, customer, and market data to optimize digital outcomes
  • Create and implement test-and-learn plans to improve digital experiences using consumer and market insights
  • Analyze and present Prepaid Digital channel performance to business stakeholders.
  • Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
  • 4-7 years Experience in Digital Marketing, Digital Merchandising, e Commerce or similar field (Required)
  • 4-7 years Experience using data and metrics to measure impact and determine improvements (Required)
  • 4-7 years Cross-functional project management experience (Required)
  • 4-7 years Internet B2C commerce experience responsible for site merchandising (Preferred)
  • 4-7 years Direct experience working in wireless or other e-commerce (Preferred)

Knowledge, Skills and Abilities:

  • Microsoft PowerPoint Ability to distill complex and multi-facited strategies and articulate narratives into slide format (Required)
  • Microsoft Excel Ability to source and manipulate complex data sets, including leveraging pivot tables and V-lookup (Required)
  • Web Content Management Skilled at managing content portfolios and how to govern allocation and optimize for business goals (Required)
  • Tableau Ability to build dashboards and other data visualization using tools like Adobe Analytics or Tableau (Required)
  • Segmentation Ability to develop customer segments and tailored content to increase engagement and drive business outcomes (Required)
  • Adobe Analytics (Required)

  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:

Travel Required (Yes/No): DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $79,000 - $142,400

Corporate Bonus Target: 15%###

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ345847¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applicant Accommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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About T-Mobile

T-Mobile

A telecommunications company that provides wireless communication services, including mobile phone and internet services.

10,001+

Employees

Bellevue

Headquarters

$183B

Valuation

Reviews

3.3

2 reviews

Work Life Balance

2.5

Compensation

2.0

Culture

1.5

Career

2.0

Management

1.0

25%

Recommend to a Friend

Pros

Helpful and dedicated employees

Technical skills development

Employee persistence in problem-solving

Cons

Poor management behavior

Limited career advancement opportunities

Low compensation

Salary Ranges

12,818 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst, Technical

2 reports

$95,539

total / year

Base

$82,990

Stock

-

Bonus

-

$94,300

$96,577

Interview Experience

5 interviews

Difficulty

2.6

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 20%

Neutral 80%

Negative 0%

Interview Process

1

Application Review

2

Recruiter Screen

3

Phone/Video Interview

4

In-Person Interview

5

Background Check

6

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Culture Fit

Past Experience

Customer Service Scenarios