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职位Stryker

Customer Service Representative

Stryker

Customer Service Representative

Stryker

Perth, Australia

·

On-site

·

Full-time

·

2w ago

必备技能

Customer Service

Work Flexibility: Hybrid

Join Our Customer Service Team – Make an Impact on Patient Outcomes!

We’re continuing to grow, and we’re excited to welcome a full-time member to our Customer Service team.

You’ll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions — it’s about building trust and delivering a consistently high standard of service.

The Role:

  • Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.

  • Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.

  • Champion Stryker’s values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.

We consider people from all backgrounds– What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.

Desired requirements:

  • This role isn’t for the curious — it’s for the committed.If you’ve already looked into Stryker, you understand our products and our purpose, and know this is the kind of role you’re ready to throw yourself into, we’re here for it. If not, no stress — but this probably isn’t the role for you (yet).

  • You’ll need to be proactive, engaging and excited to tackle problems in a fast-paced environment. If you’re not someone who likes to be challenged communicate with impact and energy, this probably isn’t the right role for you.

  • We’re looking for someone who’s a collaborative problem-solver— someone who can bring accountability and energy to their work and enjoys driving team performance. If that’s not you, this role likely won’t be the right fit (and that’s okay!).

  • This role calls for presence, preparation and self-awareness.You’ll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.

Why Join Stryker?When you join Stryker, you’re joining a mission to improve patient outcomes every day — but that’s just the beginning. You’ll also enjoy a supportive environment where you can grow your career.

Some of our benefits include:

  • Health care, financial wellbeing, and insurance options to help you stay healthy and secure.

  • Ongoing training and career development opportunities so you can keep growing.

  • Paid parental leave and volunteer days to support your life outside of work.

If you’re interested in applying to the role, can you please write a few lines at the top of your CV answering, “Why do you want to join Stryker?”

If this role sounds like a good fit, please apply below!

Travel Percentage: None

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关于Stryker

Stryker

Stryker

Public

Stryker Corporation is an American multinational medical technologies corporation based in Kalamazoo, Michigan.

10,001+

员工数

Kalamazoo

总部位置

$75B

企业估值

评价

3.6

10条评价

工作生活平衡

3.2

薪酬

3.8

企业文化

3.4

职业发展

3.6

管理层

2.8

65%

推荐给朋友

优点

Great benefits and compensation packages

Good company culture and team environment

Learning opportunities and career growth

缺点

Management changes frequently and inconsistently

Work-life balance issues and overtime demands

Limited career advancement opportunities

薪资范围

2,009个数据点

Senior/L5

Senior/L5 · Senior Portfolio Manager

1份报告

$173,157

年薪总额

基本工资

$150,571

股票

-

奖金

-

$173,157

$173,157

面试经验

4次面试

难度

3.5

/ 5

时长

14-28周

录用率

50%

体验

正面 0%

中性 50%

负面 50%

面试流程

1

Application Review

2

Phone Screen

3

Online Assessment

4

Multiple Interview Rounds

5

Presentation/Case Study

6

Field Assessment

7

Offer

常见问题

Behavioral/STAR

Medical Device Knowledge

Sales Scenarios

Culture Fit

Past Experience