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Clinical Support Specialist, Joint Replacement - Port Elizabeth / Gqeberha

Stryker

Clinical Support Specialist, Joint Replacement - Port Elizabeth / Gqeberha

Stryker

Port Elizabeth, South Africa

·

On-site

·

Full-time

·

1w ago

Work Flexibility: Field-based

As a **Clinical Specialist (Joint Replacement)**in Port Elizabeth / Gqeberha, you will report to the Regional Sales Manager and serve as a trusted clinical resource within the theatre and hospital environment. You will provide in-depth product knowledge, training, and support to healthcare professionals, ensuring exceptional service and optimal clinical outcomes. You will also collaborate closely with the sales team to support business growth and represent Stryker’s brand with integrity and professionalism.

What You Will Do:

  • Provide clinical and theatre support to existing and new customers, including surgeons, theatre staff, and hospital administration.

  • Conduct training sessions and workshops on Stryker products, ensuring healthcare professionals are confident in their use.

  • Audit theatre and hospital stock (implants, disposables, instruments), manage consignment inventory, and ensure best-in-class asset management practices.

  • Support the sales team in clinical engagements and contribute to the adoption of new products or solutions.

  • Conduct product trials and evaluations in theatre and clinical environments as needed.

  • Maintain a basic business plan with daily, weekly, and monthly objectives aligned with regional strategy.

  • Collaborate with colleagues and the Regional Sales Manager to deliver exceptional customer service and drive operational excellence.

  • Represent Stryker’s brand professionally, acting with integrity and upholding ethical standards at all times.

What You Will Need:

Required:

  • Bachelor’s degree in Nursing, Life Sciences, or a related healthcare field

  • 2+ years of experience in theatre or clinical environments as a Clinical Supporter or OR Nurse

  • Prior exposure to trauma or orthopedic within theatre environment

  • Strong organizational and independent work skills

  • Ability to manage clinical support responsibilities while assisting the sales team

  • Excellent communication and relationship-building skills

  • High integrity and commitment to patient safety

  • Fluency in English and a valid driver’s license

Preferred:

  • Previous experience in Joint Replacement

Diversity is important to us. We welcome applications from people regardless of their ethnic, national, or social origin, gender, disability, age, or sexual identity.

Please note that the internal job title may differ from the ad title.

Travel Percentage: 80%

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About Stryker

Stryker

Stryker

Public

Stryker Corporation is an American multinational medical technologies corporation based in Kalamazoo, Michigan.

10,001+

Employees

Kalamazoo

Headquarters

Reviews

3.6

10 reviews

Work Life Balance

3.2

Compensation

3.8

Culture

3.4

Career

3.6

Management

2.8

65%

Recommend to a Friend

Pros

Great benefits and compensation packages

Good company culture and team environment

Learning opportunities and career growth

Cons

Management changes frequently and inconsistently

Work-life balance issues and overtime demands

Limited career advancement opportunities

Salary Ranges

2,009 data points

Senior/L5

Senior/L5 · Senior Portfolio Manager

1 reports

$173,157

total / year

Base

$150,571

Stock

-

Bonus

-

$173,157

$173,157

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

Phone Screen

3

Online Assessment

4

Multiple Interview Rounds

5

Presentation/Case Study

6

Field Assessment

7

Offer

Common Questions

Behavioral/STAR

Medical Device Knowledge

Sales Scenarios

Culture Fit

Past Experience