Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Event Services team focuses on delivering best in class hybrid events. We do this by maintaining a high bar of quality and service, leveraging industry standard technology and best practices. This role is responsible for operating internal company broadcasts such as our company-wide All Hands, customer facing events, and informal Fireside chats. You will be joining a highly specialized team that delivers excellent broadcasts and events, consistently raises the bar of our production workflows, provides pre and post-production services, and works to incorporate cutting edge technologies into our in-office production stack.

What you’ll do

Responsibilities

• Work as an Engineer in charge of fulfilling event operators for Global hybrid events either onsite or remote. Duties include:

• Be the Technical Director and have a leading understanding of the complexities of live event production and streaming technology as it relates to corporate events

• Support team members and stakeholders to execute live broadcasts ranging from Event webinars, All Hands, Firesides, QAs

• Oversee the selection, installation, and operation of technical equipment as it relates to the in room space

• You’re the engineer in charge and will develop and direct technical rehearsals and productions from start to finish

• By implementing event industry best practices, driving innovation in event broadcasting, you’ll collaborate with event stakeholders and internal production teams to ensure an event's objectives and outcomes are technically achievable

• You’ll lead and support by conducting training sessions to support and develop team capabilities and foster a team first mentality

• Event production and Executive producing within live events

• Camera operator and placement

• Basic lighting coordination, focus, and familiarity with lighting for film, tv, and broadcast

• Operating FOH sound and working as a A1/A2

• Live video switching; ie. Analog Way, Tricaster, v Mix, and AJA systems

• Operation of 3rd party integrated systems, including QSC, Zoom, Bird Dog, Sony, and Dante flows

Operate and Manage livestreams:

• Realtime vision and audio mixing

• Familiarity of production switchers and operation of Tricasters, v Mix, and OBS.

• Monitoring production feeds both in room and streamed

• Maintain our VOD library and adhere to our retention policies

• Provide post-production services for our major company events, which include:

• Recording

• Editing

• Uploading

• Create Sizzle and Highlight reels of major company events

• Participate in team projects and initiatives that focus on implementing new technologies

• Leading expertise in managing both virtual and physical live event technology, including sound, lighting and video systems

• Draft and maintain documentation including; operations, workback plans, and runsheets

• Travel to Stripe offices to provide in office event operation or Executive support

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Expertise with NDI, Dante, SRT, HLS, RTMPS, WebRTC, and encode/decode/transcoded signal flows as they relate to live streaming

• Expert knowledge with v Mix & New Tek’s Tri Caster family and line of NDI products

• Post-production skills and familiarity working with media asset management systems

• Experience running front of house sound with Yamaha consoles

• Ability to manage content assets & video switching for live productions

• Worked in Broadcast, IPTV, or a combination of Live Events experience working with large teams

• Expert knowledge of corporate networked environments, using multicast, and building that within a strict security environment

• Expert knowledge and familiarity with REMI production workflows and supporting them

• Excellent troubleshooting skills with ability to quickly resolve technical issues as they arise in the live event/broadcast space

• Strong verbal and written communication skills

• Strong organizational skills

Preferred qualifications

Minimum 3 years working in Broadcast, AV, or Event Production

• Working knowledge of cloud-based applications as they relate to events

• CTS certification or industry specific certification and education

• Dante levels 1–3 certification

• New Tek training or certifications

• DES or CMP certification