Who we are looking for

We are looking for Windows user administration Operations Lead to manage Privatize access provisioning and controls for Windows servers, create and manage GPOs in AD and to support audits around the PAM controls.

Work Arrangement: Due to the role requirements this job needs to be performed primarily in the Quincy office.

What you will be responsible for

As Windows user administration Operations Lead you will be responsible for

• Configure Active Directory Policies to manage access on protected target systems

• 24X7 Operations Support, willing ness to work in Shifts / weekends.

• Windows Power Broker and GPO provisioning for Human and Non-Human accounts.

• ADP Portal for Windows Administration

• Development of power shell scripts to do automation as per the project requirements.

• Organize and coordinating meetings with the application teams to resolve application issues.

• Analyze, Configure and Deploy privilege security controls using Cyberark EPM

• Drive external dependencies through process and relationship to ensure project is delivered within schedule

• Fix issues reported by users for the supported products over emails, SNOW tickets and over Major Incident calls.

• Perform root cause analysis of major incidents

What we value

These skills will help you succeed in this role

• The primary responsibility is to work on the existing or new Incidents, Service Requests, and Tasks

• Triage the unresolved incidents or Requests to Leads

• Continuous communication with Leads and Customers

• Excellent communication skills (reading, writing, speaking and listening)

• Highly self-motivated and directed.

• Excellent attention to detail.

• Ability to effectively prioritize, organize and execute tasks in a high-pressure environment

• Monitor scheduled jobs and perform preliminary troubleshooting for any failures

Education & Preferred Qualifications

• Bachelor's degree in computer science or equivalent

• 5+ years of working experience with PAM tools

• Windows Power Broker, ADP Portal for Windows Administration, Cyber Ark EPM

Salary Range:

$90,000 - $157,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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