WHO WE ARE

We Don’t Just Build The World, We Build Innovative Technology Too.

Come Build The World With Us.

Joining the Stanley Black & Decker (SBD) team means joining one of the world's largest, fastest growing, and most dynamic companies. At SBD, a Fortune 500 company, we are a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth. We have been globally recognized as one of the most innovative, sustainable, and rewarding companies in the world.

As we press ahead into the 2020s, our Operating Model sustain our competitive advantage through an ever-changing and increasingly volatile external environment – allowing us to compete and win in the 2020s and beyond. Specifically, China presents tremendous opportunity for accelerated growth with multi-dimensional innovation – from product and process innovation to new go-to-market models. We are looking for the most creative, driven minds to help us disrupt the industry and accelerate hypergrowth.

WHAT YOU WILL LEAD

• Responsible for product technical support and service of Vietnam market.
• Provide product selection, troubleshooting and servicing, technical support, and product training to customers and resellers located in china, Travel to customer with sale team is required.
• Collect customer demands, assist sales team in project progress tracking.
• Interact with internal and external customers on-site to provide best in class service and customers satisfaction. Teach and Hands on products is required.
• Communicate effectively with customers to promote product, know about the product issue and explain procedures, and feedback and resolve customers complaints.
• Work with sale team and marketing team to edit product technical documents develop training plans or key customers base on the need of product.
• Other jobs from Leaders

WHAT YOU ARE GREAT AT

• Bachelor’s degree in technical or related field with at least 5 years working experience, engineering degree would be a plus.
• Good Microsoft skills especially in Excel and PPT
• Good ability in reading and written English
• Good interpersonal skills
• The ability of understanding the need of the customers, establish confidence toward our product.
• Willingness to travel frequently and internationally for at least 6 months a year.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get:

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.