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Head of DaaS Strategy & Operations
New York City, NY (Hybrid); Redwood City, CA (Hybrid); San Francisco, CA (Hybrid)
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Hybrid
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Full-time
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5d ago
About Snorkel
At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.
We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
About the Role
Reporting directly to the GM of DaaS, this role is responsible for driving high-impact, cross-functional initiatives that ensure the DaaS business runs on time, operates with rigor, scales effectively and hits its goals.
You will act as a thought partner to and extension of the GM, owning core operating rhythms (e.g., WBRs), holding the pen or input to DaaS, GTM, and functional teams’ strategies, and stepping in as GM for some of Snorkel’s most important bets. This role will also temporarily own functions or problem spaces as the organization scales, helping to define structure, build clarity, and transition ownership as dedicated teams are stood up.
This is a highly visible, ambiguous, and influential role suited for a strong operator who thrives in fast-moving environments and can balance strategic thinking with hands-on execution.
About You
You are a proven operator with strong business judgment, analytical rigor, and a bias toward action. You are comfortable navigating ambiguity, driving alignment across senior stakeholders, and owning outcomes end to end. You bring structure to complex problems, know how to prioritize ruthlessly when needed, and are energized by building and scaling businesses.
You have a demonstrated track record of P&L ownership and growing a business — you have owned a number and know what it takes to hit it. You are equally comfortable zooming out to define strategy and zooming in to unblock execution, and you are willing to roll up your sleeves to fill gaps when needed.
You thrive when juggling multiple high-priority, high-stakes initiatives simultaneously without dropping the ball — and you have built and led teams with wide portfolios and broad remits, keeping them focused, motivated, and executing even when the priorities are shifting beneath you.
Responsibilities
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Partner closely with the GM of DaaS to define and execute the overall DaaS strategy.
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Own and drive core operating rhythms for the DaaS business (e.g., WBRs, planning cycles, performance reviews).
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Act as a GM for select strategic bets or initiatives, owning outcomes end to end.
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Lead high-impact, cross-functional initiatives that cut across Product, Delivery, Supply, Sales, Finance, and Engineering.
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Hold the pen on DaaS strategy, including identifying key bets, tradeoffs, and growth opportunities as the business scales.
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Step in to temporarily own functions or problem spaces until permanent teams or leaders are hired.
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Build and manage a small, high-performing Strategy & Ops team as the organization grows.
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Use data and analysis to inform decision-making, track performance, and surface risks and opportunities early.
Requirements
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8+ years of experience in strategy, operations, consulting, general management, or related roles; 3+ years of people management experience.
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Proven experience driving high visibility cross-functional initiatives in high-growth environments. Ability to bring structure and clarity to ambiguous, complex problem spaces.
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Demonstrated P&L ownership with a strong track record of growing revenue, managing costs, and driving business outcomes — you have owned a number and know what it takes to hit it.
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Proven ability to manage multiple concurrent high-priority initiatives simultaneously while leading a team with a wide portfolio and broad remit — you know how to keep yourself and your team focused and moving without losing quality or momentum.
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Strong analytical skills and comfort using data to drive business decisions.
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Exceptional communication skills, with the ability to translate complex ideas into clear, compelling narratives — written, verbal, and visual — for executives.
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Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization.
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Bias to action and agility — you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
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Entrepreneurial mindset with a passion for building and scaling new business models.
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Strong business acumen — assessing risks, opportunities, and trade-offs to support short-term needs and long-term goals.
Bonus points for:
- Experience in AI and marketplace, services, or data-driven businesses.
The salary range for this San Francisco Bay Area–based position is $200,000–$280,000 base plus an on-target earnings (OTE), with an 80/20 split between base salary and variable compensation.
Be Your Best at Snorkel
Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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