To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Upgrades team is looking for a Staff Engineer to provide technical leadership for our feature access and usage infrastructure. In this role, you will drive the architecture, design, and evolution of critical systems that power feature management across Slack's platform.

About the Upgrades Team:

The Upgrades team at Slack is responsible for driving upgrades and building/maintaining the infrastructure to support areas surrounding this goal. This includes the our promotion and trial systems, our feature access management and usage infrastructure, and our notification system.

What You'll Do:

• Provide Technical Vision & Strategy: Define and communicate the long-term technical roadmap for our feature management systems, ensuring alignment with broader organizational goals
• Lead Architecture & Design: Drive architectural decisions for highly scalable, reliable systems that handle feature management at enterprise scale
• Mentor & Guide: Provide technical mentorship and guidance to team members, helping elevate engineering practices and grow the team's capabilities
• Drive Technical Excellence: Drive code reviews, establish best practices, and ensure high-quality standards across the codebase
• Cross-functional Collaboration: Partner with product managers, other engineering teams, and stakeholders to understand requirements and deliver impactful solutions
• Solve Complex Problems: Tackle challenging technical problems related to scalability, performance, reliability, and data consistency in distributed systems
• Influence & Leadership: Drive technical discussions and decisions, bringing clarity to complex problems and building consensus across teams

Requirements:

• 10+ years of professional experience building and shipping web applications
• Strong proficiency in backend development languages (Java, Python, Go, or similar)
• Deep understanding of distributed systems concepts, data storage solutions, and caching strategies
• Knowledge of API design, microservices architecture, and event-driven systems
• Familiarity with monitoring, observability, and operational excellence practices

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.