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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Slack and Salesforce Integration:

Slack's mission is to transform how people work by making Slack the operating system for work. We're bridging the gap between Slack and Salesforce to create seamless workflows that empower sales teams and customer success professionals. Our SlackCRM and Slackforce initiatives are tackling significant challenges like bringing CRM functionality directly into Slack, automating record management, and reducing context switching for revenue teams—all while building consumer-grade experiences within users' existing workflows. Join us in shaping the future of work for Salesforce customers!

About the Role:

We are looking for a highly motivated and experienced Senior Engineering Manager to lead a team within our growing SlackCRM and Slackforce organization. In this role, you'll be responsible for driving a technical vision and strategy that brings Salesforce CRM capabilities directly into Slack, ensuring these integrations are reliable, efficient, scalable, and ultimately powerful for both SMB and Enterprise customers. You will blend creative product thinking with strong technical leadership to identify opportunities and guide your team in building innovative solutions that solve real user problems. A successful candidate will be an experienced engineering leader with a proven track record of leading effective engineering teams across frontend, backend, and full-stack development.

SlackCRM and Slackforce, part of Slack's Product Development and Engineering organization, are in the business of meeting the needs of revenue teams by bringing Salesforce directly into Slack. Our work spans multiple areas:

• Creating, viewing, editing, and searching Salesforce records directly from Slack
• Automatically capturing Slack conversations and activities as Salesforce records
• Enabling conversational interactions with Salesforce data through Slackbot and AI-powered experiences
• Grid views, bulk editing, refinements, and search for managing multiple records efficiently
• Intelligent automation that reduces manual work and keeps teams in sync
• Building seamless integrations between Slack's conversational interface and Salesforce's powerful CRM platform

We're looking for a Senior Manager who can lead our growing team focused on bringing enterprise-grade CRM functionality to Slack users. Specifically, you will lead an interdisciplinary team of frontend, backend, and full-stack engineers responsible for the development and delivery of SlackCRM capabilities that serve both SMB and Enterprise customer segments. Your objective as an engineering manager will be to ensure reliability and scalability of these services as our user base continues to rapidly expand, while also facilitating the development of platform capabilities that make developing Salesforce integrations more seamless for our customers.

What you'll do

• Define, evolve, and communicate the team's vision, mission, and strategy across Slack, aligning with our goals around Salesforce, Slack, and AI-powered work experiences
• Collaborate with Product, Design, Salesforce platform teams, and other technical leaders to define and execute on the team's roadmap, including team growth
• Lead and mentor a diverse team of frontend, backend, and full-stack engineers to foster their technical growth and leadership potential
• Develop a deep understanding of both the Salesforce ecosystem and Slack platform to inform engineering possibilities and drive creative technical solutions
• Partner closely with Salesforce product and engineering teams to ensure tight integration and alignment with platform capabilities
• Own and drive the successful execution of projects that deliver value to both SMB and Enterprise customer segments
• Partner effectively with other engineering leaders across Slack and Salesforce organizations to solve high-priority challenges collaboratively
• Champion adoption stewardship practices, ensuring your team monitors and responds to customer feedback across relevant channels
• Drive technical excellence in areas including real-time data sync, bulk operations, record management, and AI interfaces

What you should have

• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience
• 4+ years of experience as an Engineering Manager leading software development teams
• Proven experience managing frontend, backend, and/or full-stack engineering teams
• Understanding of both SMB and Enterprise customer needs, including how requirements differ across customer segments
• A passion for understanding technical landscapes and translating that knowledge into product possibilities in collaboration with Product and Design
• A strong problem-solving mindset with a track record of finding creative solutions to complex challenges
• The ability to navigate multiple and sometimes conflicting constraints to make timely decisions and anticipate future technical needs
• Excellent skills in building roadmaps and developing long-term team vision in partnership with Product Management and other engineering teams
• Demonstrated ability to drive projects to successful completion
• A passion for developing engineers, providing constructive feedback, and fostering career growth
• Experience managing cross-functional teams across multiple product areas
• Track record of shipping products that serve diverse customer segments

Nice to have

• Experience with conversational AI, agents, or AI-powered product features
• Background in building integrations between enterprise platforms or SaaS products
• Understanding of modern AI/ML practices and how to incorporate them into product experiences
• Knowledge of data synchronization, real-time systems, or high-scale distributed architectures

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.