Lead - Warehouse (Malang)

Responsibilities

• Oversee and monitor working area remains safe, clean, and organized in accordance with company standards.
• Manage and ensure daily warehouse operations to ensure effectiveness, accuracy, and target achievement.
• Ensure that all daily inbound, inventory, outbound operational processes, are carried out properly and accurately.
• Monitor and oversee that all operations KPIs are achieved in accordance with productivity, LSR, and SLA targets.
• Ensure the team to collaborate with related departments to support smooth operational processes.
• Ensure the team related accuracy in warehouse processes and administrative activities.
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance.
• Manage manpower allocation and operational team schedules effectively.
• Develop team performance, discipline, and operational competencies.

Requirements

• Minimum Bachelor’s degree (S1) from any major, preferably in Logistics or Management
• Minimum 3–5 years of experience in warehouse/logistics operations, including team leadership experience
• Strong understanding of inbound, outbound, inventory control, stock accuracy, and warehouse management processes
• Able to monitor operational KPIs such as productivity, SLA, NFR, LSR, and inventory accuracy
• Strong leadership, problem-solving, and communication skills
• Proficient in Microsoft Excel/Google Sheets for reporting and data analysis
• Familiar with SOP, Work Instructions (WI), and safety implementation in warehouse areas
• Able to coordinate cross-functionally and handle daily operational issues
• Willing to work in shifts and be mobile according to operational needs