Senior PMO, Operations - ShopeeFood

Responsibilities

• Conduct qualitative and quantitative analysis to understand ops performance and root causes
• Follow up with Product team to understand key features roadmap and their implication on ops
• Propose ops dashboards and KPI tracking to monitor key metrics
• Lead cross-functional meetings to drive collaboration and project execution
• Map out and optimize core ops process

Requirements

• 4+ experience in a technology-driven industry, with good understanding of product features
• Analytical and detail-oriented
• Good at task organization and multitasking skills
• Strong communication and teamwork abilities
• Can-do attitude